Third Chapter review for Avada Email Marketing

June 6, 2023

I like AVA because: 1. Unlike other similar platforms full of bugs, it just worked. (I tried SMSBump, not recommended) 2. Live support was on point. Liz and Abby from chat was extremely helpful with the initial setup and answering questions. There is an ongoing issue with authentication from Shopify when using the Safari browser, otherwise I have no complaints. Anytime I encountered technical issues, the live support was promptly available to diagnose and fix my issues. They have a habit of escalating technical issues immediately to their tech team and getting it resolved for the customer, which saves me a LOT of headache.