Avada WhatsApp Chat, FAQ Page for Shopify

Avada WhatsApp Chat, FAQ Page

Shopify WhatsApp, Live Chat, Helpdesk, FAQ App Top 2023 apps

Developer

Rating

5.0

feedback

1,361

Reviews

chart

#9,412

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    20%
  • Less than a month
    19%
  • Less than a year
    38%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with customers praising the exceptional customer service provided by the support team. Many reviewers mentioned specific support agents like Emily, Pamela, Tiana, Hana, Esther, and others who were quick to respond, helpful, and efficient in resolving issues. Customers appreciated the ease of use of the app and the prompt assistance they received. However, there were a few mentions of minor technical issues that needed attention. Overall, the app seems to have a strong customer service team that goes above and beyond to help users.

Highlights

Exceptional customer service and quick response times
Ease of use and user-friendly interface
Minor technical issues that require attention

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 12, 2024

The Avada app is great and easy to use. The support team, Hana, is very responsive to my request and able to resolve all issues immediately.

Using app

--

Total reviews

2

Average rating

4.5

5 / 5 Share

March 11, 2024

Prompt reply from Hana, help to solve the issues immediately

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2024

チャットでのサポートが非常に充実しており、こちらの不手際による不具合にも迅速丁寧に対応いただきました。 アプリの操作性も快適で、設定もシンプルで分かりやすいです。

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2024

This app troubleshooting is awesome! Especially Esher did a really good job in minutes. Much respect.

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

March 11, 2024

Hana is always quick to answer and really great help. Great support

Store

Steriin

Using app

--

Total reviews

1

Average rating

4.0

All reviews

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