Avada WhatsApp Chat, FAQ Page
Shopify WhatsApp, Live Chat, Helpdesk, FAQ App Top 2023 apps
Rating
5.0
feedback
1,361
chart
#13,908
All reviews
Rating Breakdown
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Feb. 22, 2024
Staff gentile, sopra tutto Pamela, che mi ha aiutato a siatemare l'appilcazione che funziona molto bene ma un pò complessa.
Jan. 25, 2024
Eine gute und übersichtliche App, Audrey ist mir immer gut und schnell behilflich. Super wäre es eine deutsche Version zu haben, wobei man den Inhalt bereits eigenständig auf deutsch ändern kann.
Oct. 26, 2023
I installed the chat FAQ page and misunderstood the functionalities of it. I contacted support and spoke with Hana who guided me very well on how it works and made suggestions. It was very easy to follow. Unfortunately the app doesn't have a live chat option which is what I need to have quick contact with customers. None the less the advice was taken on board and other app suggestions were made.
Sept. 21, 2023
Support is very quick and thorough and Thank you to Jasmine for being helping diligently and promptly.
June 19, 2023
AVADA, une application e-commerce excellente pour la création de pages FAQ et de chat. Merci à Lydia pour son service exceptionnel. Améliorez votre support client dès maintenant !
June 10, 2023
Are they purposely limiting the FAQ questions so that we have to reach out to customer support to get unlimited? And then funneling us to write a review? I don't know for sure, but it seems like it. I haven't even tested out the product yet on my store. Will update my stars if it is good. Update: The product worked well. I did have an issue but the customer support helped very quickly. I'd recommend using the app. Changing from 2 to 4 stars.
May 26, 2023
I highly recommend this app to you all, this is so easy and convenient to use. They have a super instant support team, I asked them to help they handle it very fast. great
April 22, 2023
Avada's customer service is super good. I love the way their agents talk to me. Also, their app is easy to use. But I still need more function like intergrading to more channels.
Store
My Store
Using app
15 days
March 18, 2023
This is a beautiful app you can customize your alot of things here, the colors, the answers and ofcourse the lovely team are always on the clock to help me. Abby was chatful, helpful and very rapid with her service. I definately recommend it.
March 12, 2023
De momento me esta resultando facil su uso. Aun no la he activado, pero el servicio de asistencia es muy bueno y rapido.
Nov. 21, 2022
This is a really great FAQ app and support is excellent! It does have a few bugs here and there that pop up which caused me to contact support multiple times, however, they are incredibly responsive and have fixed all my problems.
Nov. 6, 2022
Amazing service, Prakash provided amazing service as part of the live chat, prompt and answered all my questions
Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day! AVADA Support Team
Nov. 6, 2022
I use this app for my website and recommend it to other business entrepreneurs. Also the customer care are always assisting on ongoing issues.
We're happy to hear that our team provided you with excellent service. We'll make sure that they receive your feedback. We're sure it will make their day! Sincerely, AVADA Support Team
Nov. 5, 2022
I'm just trying the app for the first time, for the moment the support helped me fastly thanks to Prakash.
Your comments have been shared with our entire team at AVADA. When we hear from happy customers like you, we spread positivity around! Best, AVADA Support Team