Avada WhatsApp Chat, FAQ Page for Shopify

Avada WhatsApp Chat, FAQ Page

Shopify WhatsApp, Live Chat, Helpdesk, FAQ App Top 2023 apps

Developer

Rating

5.0

feedback

1,361

Reviews

chart

#13,908

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    20%
  • Less than a month
    19%
  • Less than a year
    38%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with customers praising the exceptional customer service provided by the support team. Many reviewers mentioned specific support agents like Emily, Pamela, Tiana, Hana, Esther, and others who were quick to respond, helpful, and efficient in resolving issues. Customers appreciated the ease of use of the app and the prompt assistance they received. However, there were a few mentions of minor technical issues that needed attention. Overall, the app seems to have a strong customer service team that goes above and beyond to help users.

Highlights

Exceptional customer service and quick response times
Ease of use and user-friendly interface
Minor technical issues that require attention

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 11, 2024

Prompt reply from Hana, help to solve the issues immediately

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2024

Great app, works amazing

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2024

Love the app. it is easy to use and Pamela from support was quick and helpful when I had a question.

Using app

--

Total reviews

3

Average rating

4.3

5 / 5 Share

March 8, 2024

This is good and easy to use app. Its features are very simple and good. The most important thing is it have 24 hours support team like "Tiana"...

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2024

I had a few questions regarding my FAQ page on Shopify and Esther did a great job helping me as quickly as possible! Recommend this app! And even if you have some issues, the contact support is always there to help you!

Using app

--

Total reviews

1

Average rating

5.0

All reviews

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