All reviews

Rating Breakdown

  • 5
    96% (95 ratings)
  • 4
    3% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 4, 2024

This app are really great! Offering free support and good partner specially those people who starting their business and don't have enough budget! It was really great. Thankful I found this app. Also the customer service Christian is really helpful and easy to reach out. 10 starts for this app!

Store

Luna

Using app

22 days

Total reviews

18

Average rating

4.9

5 / 5 Share

Aug. 4, 2024

Thank you Kevin for your timely help. Avada App has a very concise and clear interface and is easy to use.

Using app

About 15 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

It's great that it offers a free plan, so starting merchants can afford it without big investments. Also, the 24/7 support chat is great, Hana and Toby did amazing job solving our problem!

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2024

Nice, clear and useful app. Penelope was very kind in her support about translation. Thank you!

Using app

12 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

July 29, 2024

It was really helpful to me.

Using app

About 3 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

July 29, 2024

Great customer service!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2024

its very helpful team

Store

Skandiq

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2024

Really fast and helpful customer service by Hana, totally recommend

Using app

About 1 hour

Total reviews

1

Average rating

5.0

4 / 5 Share

July 26, 2024

Just starting using this app, but so far it is working nicely. Had some questions about a feature I expected but couldn't find. Pamela from the chat based tech support answered them quickly and concisely. That is a godsend.

Using app

About 1 hour

Total reviews

1

Average rating

4.0

5 / 5 Share

July 26, 2024

Order Limits works fine. The support is first class!!! Audrey and Maison supported us patiently, very quickly and extremely competently. Thank you Audrey.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2024

Great customer service, they answer within minutes and are determined to help you fix your issue or add your feature. I highly recommend them! Liz is the best rep!

Using app

About 2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

July 23, 2024

Could not rate the customer service more highly, they deserve 10 stars! Had a persistent issue with order mutliples/minimum order quantity not working in our locked wholesale section of store. The Avada team chatted with me on and off for a whole day, and a few days later the whole thing was fixed! Really great customer care and follow through from Alyssa, will definitely continue to use and recommend their products.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2024

Hana was extremely helpful. Had a small issue with limit setup, but she sorted this out for me in just a few minutes :)

Using app

37 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 22, 2024

Penelope was excellent. explained everything in a clear and efficient manner.

Using app

19 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2024

I needed the option to create a min / max order for each of my products. I downloaded the app and it worked great. If you need any help just ask them in the chat. I had no delays and they were very helpful. I would highly recommend this app. I dont know the company or anyone who works at Avada.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2024

Fast, helpfull and friendly support. We were helped and the problem was solved. Thank you Emily

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! We're thrilled to hear that our support team could help you quickly and solve the problem. We appreciate your feedback and are always here to help ^^

5 / 5 Share

July 12, 2024

The support team has been highly cooperative and helpful. I really appreciate their assistance. Special thanks to Rosie and Nikita.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're delighted to hear you had a great experience with our support team. We appreciate your feedback and are always here to help ^^

5 / 5 Share

July 9, 2024

The App did exactly what we need and its totally free and There support were amazing especially Esther they helped in installation very fast

Using app

3 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you! We're glad our app met your needs and that you had a great support experience with Esther ^^