Dutch Mud Men review for Mage Size Chart & Size Guide
Feb. 19, 2021
Had some problems with the app out-of-the-box. Support wouldn't give up and kept on trying to help me when I thought about finding a different app. They managed to got ik working and we are using it now. Works well. And great support :)
Hello, I am Daisy from AVADA Team. Thank you so much for taking the time and give us your valuable feedback! Firstly, we are sincerely sorry to hear that you have not an unhappy experience with our app. As I am a merchant myself, I know how frustrating things can get! Secondly, since we have not had a chance to communicate before, would you be willing to giving us an opportunity to connect with you and help you solve the raised issue? 1. Document links I have checked on support links in the app and I see that they are still working. 2. Size chart does not show I am assuming that you were trying to set up a size chart for products with certain conditions. However, the size chart did not show because of incorrect conditions. Could you please let me know the products that you want to add the size guide to? Our technical team is ready to help you to add or custom the size guide as you want. We value your business and hope to win back your trust. Meanwhile, If you have any additional feedback or cause for concern, please do not hesitate to reach out. Thank you so much for your cooperation! I am really looking forward to hearing from you. Best regards, Daisy
