Rating

4.9

feedback

1,466

Reviews

chart

#924

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    11%
  • Less than a month
    16%
  • Less than a year
    46%
  • More than a year
    23%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with a consistent theme of exceptional customer service and quick response times. Users praised specific support team members like Hana, Audrey, William, and others for their outstanding assistance in resolving issues and customizing the app to suit their needs. The app itself was described as efficient, user-friendly, and offering great features for managing size charts on e-commerce stores. Customers appreciated the ease of setup and the ability to create custom size guides.

Highlights

Exceptional customer service and quick response times
Efficient and user-friendly app features
Customization options and ease of setup
Specific praise for support team members like Hana, Audrey, and William
Positive experience with resolving issues and customizing the app

Rating Breakdown

  • 5
    95% (1,390 ratings)
  • 4
    4% (55 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 20, 2025

"I've been using the Mageplaza Size Chart & Guide plugin, and it's been a game changer for my store! The plugin is incredibly easy to set up and customize, making it perfect for providing detailed size information to my customers. It integrates seamlessly into the product pages, and the display is clean and professional. A special thanks to Hana from customer support who helped me with a few questions I had during the setup. Her response was quick, friendly, and extremely helpful. I'm so glad I chose this plugin – it’s made a significant difference in improving the shopping experience for my customers!"

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing feedback! We're thrilled to hear that the Size Chart & Guide plugin has made such a positive impact on your store and that it’s been easy to set up and customize. We’re also happy to know that Hana was able to assist you so effectively. We’ll be sure to share your kind words with her! Your satisfaction means a lot to us, and we’re here to help anytime you need further support.

5 / 5 Share

March 19, 2025

Good work from Hana

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad to hear that Hana was able to assist you effectively. We’ll be sure to pass along your kind words to her! If you ever need any further support, feel free to reach out. We’re always happy to help!

5 / 5 Share

March 8, 2025

Apenas estamos comenzando a utilizar la app para mostrar una guía de tallas para nuestros cinturones. Hemos tenido algunos problemas iniciales, pero la asistencia vía chat con Hana ha hecho que todo funcionase muy rápidamente. Gracias, Hana!

Store

Re-Cuir

Using app

42 minutes

Total reviews

1

Average rating

5.0

Developer Reply

¡Gracias por compartir tu experiencia! Nos alegra saber que Hana pudo ayudarte a resolver rápidamente los problemas iniciales. Apreciamos mucho tus amables palabras y se las haremos llegar como reconocimiento. Si necesitas más asistencia en el futuro, no dudes en contactarnos. ¡Estamos siempre aquí para ayudarte!

5 / 5 Share

March 6, 2025

Very good app and support is always available when problems arise during use. Many thanks to Anna for her patient help. Recommended!

Store

QOU

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words! We're glad to hear that you find the app useful and that Anna was able to provide you with patient and helpful support. We’ll be sure to share your feedback with her as encouragement. If you ever need any further assistance, feel free to reach out. We're always happy to help!

5 / 5 Share

March 6, 2025

Thank you so much for your quick support! My issue was that the size guide wasn't showing on the product pages, but you fixed it, and now it’s visible again. I really appreciate how fast you resolved it!

Store

MUYEC

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're glad to hear that we were able to resolve the issue quickly and get the size guide visible again on your product pages. We truly appreciate your recognition of our fast support. If you ever need any further assistance, don’t hesitate to reach out. We’re always here to help!

All reviews

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