All reviews

Rating Breakdown

  • 5
    95% (1,300 ratings)
  • 4
    4% (55 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (6 ratings)
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4 / 5 Share

June 24, 2024

Customer service is A*. The size chart looks great and clean but the backend app could have been much more user friendly.

Using app

About 2 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

June 21, 2024

great, it a pleasure, with Hana

Using app

About 19 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

June 8, 2024

We found the support to be excellent and highly appreciated.

Using app

About 2 months

Total reviews

2

Average rating

4.0

4 / 5 Share

May 17, 2024

Speedy reply from Customer service staff - Nolan, for assisting with theme code related issues. Thank you!

Using app

31 minutes

Total reviews

4

Average rating

4.5

4 / 5 Share

April 23, 2024

great support i talked to Hana, she was super fast and patient. The app itself could have a block to add within the page editor but with a little experimenting you can learn it fast to find the right code.

Using app

5 months

Total reviews

6

Average rating

4.5

4 / 5 Share

March 18, 2024

love the app and customer support is just woww. special customer support aggent "Esther". very quick and supportive.

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 16, 2024

Not sure if the free plan works at all but I'm just really grateful that Liz was around to support me through the entire process. I started out really frustrated but she took the time to not only help me step by step but also went on to give me a screen shot for how I can manage it myself! Many thanks Liz!

Using app

2 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 6, 2023

Hana helped me really well and quickly, when having a question about the shop settings. So thanks for that!

Using app

10 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 12, 2023

Thanks to Esther for the good service , was a bit complicate a first table , but she was there help me out . thanks

Using app

About 3 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

July 7, 2023

Was having troubles launching the size guide & Esther managed to get it up and running within a few minutes! Great app & looking forward to using more features. Excellent customer service by Esther.

Using app

29 days

Total reviews

1

Average rating

4.0

4 / 5 Share

June 13, 2023

Amazing and prompt customer service! Easy to use size charts that you can customize for your store.

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

May 18, 2023

App is a little wonky when trying to style it, but excellent support that will help you achieve your size chart goals.

Using app

Over 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

May 16, 2023

Very good customer support!! they are always there to help :) I really like the app it's esasy to use and any question you just reach customer suport.

Using app

27 days

Total reviews

1

Average rating

4.0

4 / 5 Share

April 5, 2023

really good support , got a 2 min video made for me especially just to help with the setup , which was good .

Using app

7 days

Total reviews

6

Average rating

3.5

4 / 5 Share

March 31, 2023

I am just getting started but it looks like it"s going to work. When I needed help their response was very quick and prompt.

Using app

1 day

Total reviews

1

Average rating

4.0

4 / 5 Share

March 26, 2023

La aplicación funcionó perfecto para mi tienda, no fue necesario contratar un plan por el tipo de producto que tengo, Emily me ayudó mucho a revisar unos detalles y la atención fue muy rápida.

Using app

5 months

Total reviews

2

Average rating

4.5

4 / 5 Share

March 23, 2023

a little difficult to get used to and not always super quick to load once published but their customer support from Abby was excellent and she sorted my issue straight away

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

March 21, 2023

I am working on the app so I don't have many feedbacks further but I needed help on something and Emily helps me to find how to manage with my issue. She did something to sold it very quickly.

Store

HANOUCK

Using app

6 days

Total reviews

2

Average rating

4.0

4 / 5 Share

March 11, 2023

It started off rather bumpy trying to get my chart established but eventually support was able to help me get the chart up and going. Thanks

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

March 4, 2023

the helper tried to help with problm esther n tony tried to fix the problm the app not bad for cht

Using app

5 months

Total reviews

1

Average rating

4.0