Avis Product Options, Variant
Product Options & Variants Options
Rating
4.9
feedback
1,293
chart
#330
All reviews
Rating Breakdown
Review RSS Feed
May 31, 2024
The "Add Charge" feature for additional variants doesn't always work. Depending on how the customer chooses to check out (via the cart, other payment methods, etc.) it will or will not work. It also randomly charges shipping on digital products. I've reached out to support and they say they can not control that. I've lost hundreds of dollars having to honor products that were never paid for but included on receipts. I'll have to find a different way to let clients add optional files.
Hi, Western Identity! We're deeply sorry for the inconvenience you've experienced with our app's functionality, particularly regarding the 'Add Charge' feature. Our team has reached out to you via email with potential solutions and is dedicated to working closely with you to address these issues effectively. Rest assured, we're committed to ensuring a seamless experience for you and your customers. Thank you for bringing this to our attention, and we appreciate your understanding as we work to resolve these matters. Hope to hear back from you soon! Best wishes, AvisPlus Product Option Team
May 31, 2024
Lucy was fab - she showed me exactly what i needed and was extremely quick to help
Great day to you, Blossom Keepsake! We're delighted to hear that you're satisfied with our app and Lucy was able to assist you so effectively and quickly! Thank you for your kind words. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! Best wishes, AvisPlus Product Option Team
May 30, 2024
Support chat is so convenient and Noah helped me so much with any issues I had and quickly resolved all my concerns! great app and wonderful support :)
Great day to you, RoseBae.TO! Thank you for your positive feedback! We're glad to hear that you find the support chat convenient and that Noah was able to help you quickly resolve your concerns. We're thrilled you enjoy the app and our support. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! Best wishes, AvisPlus Product Option Team
May 30, 2024
Hena was fantastic. She confidently answered all of my questions and helped to resolve my technical difficulties.
Great day to you, Clove + Daffodil Keepsake Boutique! We're thrilled to hear that you are satisfied with our app and Hena provided such fantastic support, confidently addressing all your questions. Thank you for your kind feedback. If you have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help! Best wishes, AvisPlus Product Option Team
May 28, 2024
LUFFA was a huge help with making an edit for me that I didn't even know I needed! Once approved he made the edit on his own within minutes! Thanks!
Great day to you, Cinci Made Embroidery! We're thrilled to hear that Luffa provided such valuable assistance, even going above and beyond to give you recommendations to create the options that can work best for you! It's great to know that everything is sorted out promptly and efficiently. Thank you for your kind words and for choosing our service. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! Best wishes, AvisPlus Product Option Team
May 28, 2024
It´s a powerful Shopify app that simplifies the process of creating and publishing product variants, empowering entrepreneurs to efficiently manage their product offerings and enhance customer satisfaction.
Great day to you, Tabek! We're thrilled to hear that you find our Product Options app powerful and effective for managing product variants! Simplifying processes for effective management and enhancing customer satisfaction are top priorities for us. If you have any more questions or need further assistance, please feel free to reach out. We're here to help and support your entrepreneurial journey! Best wishes, AvisPlus Product Option Team
May 28, 2024
I was give wonderful support by Ms Hena , she was patient enough to understand ur concern and guided us the whole way ! More power to you all!
Great day to you, Yavanika! We're thrilled to hear that you're satisfied with our app and Hena provided you with wonderful support! It's fantastic that she was patient and guided you every step of the way. Thank you for your kind words and encouragement. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help and appreciate your support! Best wishes, AvisPlus Product Option Team
May 28, 2024
great app, allows you to use good features without paying, but to add more of the same features you need to pay witch I feel is very fair and its a good price. the service is very good the lady called emily and the Dev Jayden helped me out with a couple of problems and got everything sorted within an hour! would recommend
Great day to you, Custom Keycaps UK! Thank you for your positive review! We're glad to hear that you find our app's features useful and appreciate the fair pricing structure. It's fantastic that Emily and Jayden were able to resolve your issues so quickly. Your recommendation is greatly appreciated. If you ever need further assistance or have more questions, please feel free to reach out. We're here to help! Best wishes, AvisPlus Product Option Team
May 27, 2024
Ben was so helpful and patient with answering all my questions. I am new to shopify so navigating all these app integrations can be extremely difficult but he made it seamless. Thank you again!!
Great day to you, Beaute Noir! We're delighted that you're satisfied with our app and to hear that Ben was so helpful and patient in answering all your questions! Navigating app integrations on Shopify can indeed be challenging, and we're glad he made the process seamless for you. Thank you for your kind words. If you need any further assistance, don't hesitate to reach out. We're here to help! Best wishes, AvisPlus Product Option Team
May 26, 2024
If you have a Question Noah and Luffa from the customer support are amazing they will even make a video for you how to do that.
Great day to you, CRONLI! Thank you for your feedback! We're glad to hear that Noah and Luffa have provided amazing support, even going the extra mile to make a video for you. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! Best wishes, AvisPlus Product Option Team
May 25, 2024
Emily helps me a lot, she is the best.
Great day to you, GUGA! We're thrilled to hear that you had an amazing experience with our app and Emily's support - which has been such a valuable help to you! Thank you for your kind words and for highlighting her exceptional support. If you ever need further assistance or have more questions, please don't hesitate to reach out. We're here to ensure your continued satisfaction! Best wishes, AvisPlus Product Option Team
May 23, 2024
I really like how fast they are responding to my problems. Live customer service is a big plus for me. I just started using the app. Looks like it will solve a lot of problem I am having with shopify
Great day to you, The Lush Gifts! We're glad to hear that you're enjoying our fast response times and live customer service! It's great to know that our app can help your business grow better and better. If you have any more questions or need further assistance as you continue using the app, please don't hesitate to reach out. We're here to help! Best wishes, AvisPlus Product Option Team
May 22, 2024
Incredible product and incredible help from the team, even for stuff outside there app. They have made recommendations for my store and was willing to make the changes for me. Could not recommend enough. Very Happy Customer 10/10
Great day to you, Crafted Verse! Thank you for your wonderful feedback! We're thrilled to hear that you find our product incredible and that our team has been able to assist you, even beyond the scope of our app. It's great to know that our recommendations and willingness to make changes have positively impacted your store. Your satisfaction is our priority, and we appreciate your high recommendation. If you need any further assistance, we're always here to help. Very happy to have you as a customer! Best wishes, AvisPlus Product Option Team
May 22, 2024
Many thanks to the team that solves all obstacles and is available at all times! Greetings to Luffa and Andrea!
Store
My Store
Using app
23 days
Great day to you, My Store! Thank you so much for your kind words! We're delighted to hear that our team has been able to solve all obstacles for you and is available whenever you need assistance. We'll be sure to pass along your greetings to Luffa and Andrea. If you ever need further help, don't hesitate to reach out. We're here for you! Best wishes, AvisPlus Product Option Team
May 22, 2024
great customer service and love the options!
Great day to you, puffypandy! Thank you for your feedback! We're thrilled to hear that you love the options our app provides and that our customer service has met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! Best wishes, AvisPlus Product Option Team
May 21, 2024
Lucy and Luffa are fantastic at problem resolution. I sent them an issue i was having with the image hover for my option set, and the resolve it for me within an hour. Amazing!
Great day to you, Little Baby Gift! We're thrilled to hear about your positive experience with our customer service team! It's fantastic to hear that Lucy and Luffa provided amazing support and quick resolution for the customization you need. Thank you for your kind words and for highlighting their efficiency. If you need any further assistance or have more questions, please don't hesitate to reach out. We're here to help! Best wishes, AvisPlus Product Option Team
May 21, 2024
I've always had great customer service from the team and quick feedback. If I've ever had issues with implementing a feature, they are quick to respond and able to trouble shoot the issue with me. I thought the price point was high when I first installed the app, but as I use it I would say the price is very appropriate for the level of service and customizations. Luffa has been great, quick to resolve, and offers solutions that I hadn't thought of regarding design and layout.
Great day to you, Balloon Bar YQR! We're thrilled to hear about your positive experience with our customer service team! It's great to know that we've been able to provide quick feedback and effective troubleshooting for any issues you've encountered. We appreciate your feedback on the price point and are glad to hear that you find it appropriate for the level of service and customization we offer. Luffa is indeed a valuable part of our team, and we're delighted to hear that they have provided helpful solutions for your design and layout. Thank you for your continued support and kind words! Best wishes, AvisPlus Product Option Team
May 20, 2024
Customer support is very helpful. Hih=ghly recommend this app
Great day to you, Sutori! We're thrilled to hear that you had such a positive experience with our app and support team! It's fantastic that we were able to provide great assistance quickly for you. If you have any more questions or need further help, please don't hesitate to reach out. Thanks for choosing our app! Best wishes, AvisPlus Product Option Team
May 20, 2024
Can't say enough about Andrea and Avis. Excellent support with helping me get started. Explained everything and stayed with me a large portion of the afternoon figuring out alot of stuff. I'm very happy with the EXCELLENT support. It IS technical in the beginning, but the support to get up and running is worth it! Great product.
Great day to you, J World Design! We're so pleased to hear about your experience with Andrea and the Avis team! Andrea's dedication to providing excellent support and helping you get started is exactly what we aim for. We understand that the initial setup can be technical, but we're glad our support made the process easier for you. Thank you for your kind words and for recognizing our team's efforts. If you need any further assistance, don't hesitate to reach out. We're here to help you succeed! Best wishes, AvisPlus Product Option Team
May 18, 2024
Amazing 2 minutes for app work, and the support team are amazing, fast, and decesive. Hena help incredible
Great day to you, brocheypeineta.shop! We're thrilled to hear that you had such a positive experience with our app and support team! It's fantastic that Hena was able to provide incredible assistance quickly and decisively. If you have any more questions or need further help, please don't hesitate to reach out. Thanks for choosing our app! Best wishes, AvisPlus Product Option Team