All reviews

Rating Breakdown

  • 5
    95% (1,516 ratings)
  • 4
    1% (17 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 93% (1,445)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 1, 2025

Highly customizable and the support is excellent, very quick answer and optimal solutions.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're glad to hear you're enjoying the high level of customization our app offers — it's designed to help you tailor your product options exactly the way you need. And it's great to know our support team was able to assist you quickly and effectively. Best wishes, Avis Product Options team

5 / 5 Share

April 30, 2025

Our experience with Avis has gone above and beyond in every regard: applying it to products on our website, for our customer's experience, and providing customer service. I'm learning more and more about Avis' capacity and started with a few listings to get comfortable with it. By doing so I've continued to expand my view on possible applications to our product lines. When I've come to think "I wish it could...." there usually is a way, and when I contact the Avis team they lead the way! Avis has been the most incredible customer service out of any app. The team truly is there 24/7, they ask the right questions, dive into what it is we're doing with our brand, give concise guidance with examples and alternatives when it applies. I've had the pleasure of working with Aylin, Sam, Hena, and Emily, they all have been very knowledgeable and kind. Our listings with their new options have already started doing well, I believe they give our customers more confidence in their purchases and also encourage/upsell. All in all, Avis was a great find!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful and detailed review! We're absolutely delighted to hear how well Avis Product Options is supporting your product listings, customer experience, and overall business growth. Our app was built to give merchants the flexibility to create powerful and personalized product options, and it's great to hear you're discovering new ways to use it as you go. We’re especially happy that features like conditional logic, add-on pricing, and customization capabilities are helping boost your customer confidence and conversions. Your shoutout to Aylin, Sam, Hena, and Emily means a lot — our team is always here to make sure you get the most out of the app, and we love diving into each brand's unique needs. Thanks again for choosing Avis — we're so excited to keep growing with you! Best wishes, Avis Product Options team

5 / 5 Share

April 30, 2025

Lucy from the Avis team was incredibly helpful! I love this app, it’s the best I’ve found after six hours of searching.

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We're thrilled to hear that you found our app after such a long search and that it meets your needs. At Avis Product Options, we’ve built our app to offer powerful yet easy-to-use customization features so merchants like you can create flexible, personalized shopping experiences with ease. We’re also glad Lucy could support you effectively — your success with the app is our top priority. If you ever need further assistance or want to explore more of what the app can do, we’re always here to help! Best wishes, Avis Product Options team

5 / 5 Share

June 22, 2025

No kidding, it might be the best support team in the world. A must-have app for Shopify. Thank you so much Aylin and Henry! Amazing guys

Store

Dokumio

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your heartfelt feedback! We're thrilled to hear that Aylin and Henry made such a great impression — your kind words truly motivate our team to keep doing our best. Best wishes, Avis Product Options team

5 / 5 Share

April 29, 2025

As always this is the best customer service I have from all my apps. Thank you again for your help.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're truly glad to hear that our customer service stands out for you. Your continued trust and support mean a lot to us. Best wishes, Avis Product Options team

5 / 5 Share

April 28, 2025

A really good app with lots of options and easy to use. I encountered an issue because our website is in Hebrew, but their support team was super kind and resolved the problem for me immediately.

Using app

10 months

Total reviews

7

Average rating

4.9

Developer Reply

Thank you so much for your kind words! We're glad to hear that you’re enjoying the app and found it easy to use. It’s great to know our support team was able to quickly assist with the Hebrew compatibility issue — we're always here to help make things work smoothly for your store. Best wishes, Avis Product Options team

5 / 5 Share

April 27, 2025

Store

AMOR

Using app

14 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

April 26, 2025

absolutely wonderful app and the customer service is beyond fantastic thank you so much LUCY for your kind support and guidance.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're so glad to hear that you had a great experience with Lucy and that you're enjoying Avis Product Options. We'll keep working hard to support you! Best wishes, Avis Product Options team

5 / 5 Share

April 24, 2025

Very happy with Avis. I just changed from another app. There I also had Wholesale and Options. There I paied 100 € per month ans so many times something did not work and they so often replied, they do not work for night time, what is very difficult if you are in very different time zones. With Avis this is very different.Lucy, Aylin, Emily, all the best!

Using app

8 months

Total reviews

4

Average rating

4.3

Developer Reply

Thank you so much for sharing your experience! We're thrilled to hear that switching to Avis Product Options has made a positive difference for you. We'll make sure Lucy, Aylin, and Emily see your lovely words – they’ll be so happy! 💛 Best wishes, Avis Product Options team

5 / 5 Share

April 24, 2025

The product itself is amazing, lots of flexibility to create a unique user experience. What's more, is the support. The immediate chat support provided prevents bottlenecks if you just can't figure something out. A+ on support and guidance, thank you!

Using app

About 2 years

Total reviews

3

Average rating

4.0

Developer Reply

Thank you so much for your kind words! We're delighted to hear that you're enjoying the flexibility of the app and our immediate support. Your encouragement truly motivates us to keep delivering the best experience! 💛 Best wishes, Avis Product Options team

5 / 5 Share

April 23, 2025

Really excellent app and very easy to use, love it!

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We're thrilled to hear that you're loving the app and finding it easy to use. Your support truly means a lot to us! 💛 Best wishes, Avis Product Options team

5 / 5 Share

April 23, 2025

The Avis team were quick to respond each time we've had issues during North America working hours. During our latest interaction, customer service Sam and dev Kiera were communicative and persistent in fixing our issues.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We're glad to hear that Sam and Kiera were able to assist you quickly and effectively. If you need any further support, the Avis Product Options team is always here for you! 💛 Best wishes, Avis Product Options team

5 / 5 Share

April 22, 2025

amazing

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

April 22, 2025

Great app, thank you

Using app

7 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear you're enjoying the app 😊 If you ever need anything, our team is always here to help. Best wishes, Avis Product Options team 💛

5 / 5 Share

April 21, 2025

I had an issue with a custom implementation, got in contact with support via their chat and the team was able to resolve it promptly on the same day.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear that our team could quickly resolve your custom implementation issue! 😊 Thank you for taking the time to share your experience — we're always here to help whenever you need support. Best wishes, Avis Product Options team 💛

5 / 5 Share

April 21, 2025

Great app! exactly what I was looking for. Sam helped me so good, replies very quick and is very kind! Thanks again Sam :)

Using app

About 4 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the kind words! 😊 We're thrilled to hear the app is exactly what you needed, and that Sam was able to assist you quickly and kindly — we’ll be sure to pass your thanks along! If there's anything else you need, we're always here to help. Best wishes, Avis Product Options team 💛

5 / 5 Share

April 21, 2025

Best customer service experience I've had since joining Shopify. They helped me immediately and they were super nice! Normally learning anything new on the Shopify platofrm is a total train wreck. Not with this time! Lucy and the tech team showed me exactly what I needed and helped me fix a technical issue in minutes. Highly recommend!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! 🌟 We're beyond happy to hear that your experience with our team — especially Lucy and our tech crew — stood out and made things easier for you. We know how overwhelming the Shopify learning curve can be, so it means a lot that we could turn it into a smooth ride for you! If you ever need anything else, we're just a message away. Best wishes, Avis Product Options team 💛

5 / 5 Share

April 20, 2025

Super expérience. Disponible pour vous aider je recommande plus plus

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour votre gentil message ! 😊 Nous sommes ravis que vous ayez eu une super expérience avec notre équipe. N’hésitez pas à revenir vers nous si vous avez besoin d’aide. Meilleures salutations, L’équipe Avis Product Options 💛

5 / 5 Share

April 20, 2025

Merci beaucoup Lucy et Dun de nous avoir aidé !

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour votre retour chaleureux ! 😊 Nous sommes ravis que Lucy et Dun aient pu vous aider efficacement. N'hésitez pas à nous recontacter si vous avez besoin d’aide à l’avenir. Meilleures salutations, L’équipe Avis Product Options 💛

5 / 5 Share

April 18, 2025

Easy to use and also Avis Team are very helpful.

Using app

9 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind feedback! 😊 We're so glad to hear you find the app easy to use and that our team could be helpful. If you ever need any further assistance, we're always here to support you. Best wishes, Avis Product Options team 💛