All reviews

Rating Breakdown

  • 5
    97% (1,262 ratings)
  • 4
    1% (14 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (11 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 25, 2023

Great support! It was very easy to achieve what we needed (mandatory fields on our products) - check it out!

Using app

35 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Zum-Waschbären, We're very happy to receive such a nice review from you. It's our pleasure to support you and your business work more effectively. We'll surely work constantly to bring better services and features to you. In case you need any further support, please contact us on Crisp, email, or LiveChat and we're very willing to help you 💕 Best regards, Luffa Avis Support Team

5 / 5 Share

April 24, 2023

This is the best free app for product personalisation. My personalised products require special dates (birthdays), photo uploads, addresses, etc, and this is the best app to implement the options and variants. It took less than ten minutes to do several products. Plus, the customer service responded in seconds. Artemis removed the watermark in seconds and installed relevant add-ons for free. Thank you!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi piecemakersuk, Our entire team is at a loss for words in regarding how grateful we are to be with you and to be a little part of your beautiful shop. It's amazing that the app can help you with adding customization options to your products. You're one of the biggest motivations for us to keep putting in more effort every day to improve our app and develop more new features All the best, Luffa Avis Support Team

5 / 5 Share

April 23, 2023

The app is just what I was looking for. In the beginning, it didn't work and when I contacted the support, they immediately solved the issue and responded very quickly. And the problem was not about the app, it was about a conflict in the code of the Theme. I strongly recommend it to anyone who want to customize their products. It has very cool features and you have full control over any aspect of it.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Good day to you, Artis Laser Studio! Thank you for your kind review about the app and our support team. We are very happy that our app and support are helping your business thrive and grow better. We will keep up with the hard work to deliver the best service we can. If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help. Best regards, Judy Avis Support Team

5 / 5 Share

April 22, 2023

I've been looking for an affordable/free app to use to add on accessory items to certain products I sell. For example, I sell incense and want to be able to allow people the option to also buy an incense burner when they purchase incense. Up until now, I've just been creating variants in the Shopify store - one variant just for the incense and another variant for the incense with an incense burner. This was very inefficient and creates logistical problems with my inventory. But now, with this app, I can simply list my incense as-is and give people the option to add an incense burner without creating unnecessary variants. All in all I'm very happy with this app, it does exactly what I want it to do, customer service is excellent and I'm so happy that it's free! I highly recommend this app to anyone who wants to sell add-on items or accessories to your existing product lines

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Good day to you, The Silver Pentacle! Thank you so much for your wonderful compliment! We are delighted to know that our app and support have served you and your business well. We will keep up with the hard work to make our service better and better. If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help. Best regards, Luffa Avis Support Team

5 / 5 Share

April 24, 2023

Exactly what I was looking for... I testetd multible options/variants apps and stayed with this one. Its easy to use and provides a good looking design on the product page. Also the support is great, Artemis helped me right away.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Fellnasen-Galerie, Our entire team is at a loss for words in regarding how grateful we are to be with you and to be a little part of your beautiful shop. It's amazing that the app can help you with adding customization options to your products. You're one of the biggest motivations for us to keep putting in more effort every day to improve our app and develop more new features All the best, Luffa Avis Support Team

5 / 5 Share

April 21, 2023

The app is fantastic! It has a sleek and user-friendly interface that makes it easy to use. The features are well designed and intuitive, making it a joy to navigate. Additionally, the customer support is incredibly helpful and responsive. Whenever I had a question or needed assistance, they were quick to respond and always provided clear and concise answers. Overall, I highly recommend this app. It has exceeded my expectations in every way and the support team is exceptional. Whether you're a new user or a seasoned pro, this app is definitely worth checking out.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Print Now, We're very happy to receive such a nice review from you. It's our pleasure to support you and your business work more effectively. We'll surely work constantly to bring better services and features to you. In case you need any further support, please contact us on Crisp, email, or LiveChat and we're very willing to help you 💕 Best regards, Judy Avis Support Team

5 / 5 Share

April 21, 2023

I was not familiar with this plug-in at the beginning, and I asked the customer service for help to solve many problems. Now the use is basically smooth

Store

Donnry

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Donnry, hope you are having a wonderful day! Thank you for your kind comment on the app and the support team! We are excited to know that you are having a great experience with the app and the support we deliver. We will keep up with the hard work to make our service better and better every day. If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be more than happy to help. Best regards, Luffa Avis Support Team

5 / 5 Share

April 21, 2023

The support on this app is amazing and so quick! I was struggling to add a charge to the option and contacted support for help and Artemis had it all solved for me within 5 minutes. Couldn't recommend more!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Good day to you, Alessia E Art! Thank you for your kind review about the app and our support team. We are very happy that our app and support are helping your business thrive and grow better. We will keep up with the hard work to deliver the best service we can. If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help. Best regards, Luffa Avis Support Team

5 / 5 Share

April 20, 2023

In my short time of dealing with this company every encounter has been great. The team is knowledgeable and very professional. The response time is fast. I highly recommend this company.

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Good day to you, LDD Kreationz LLC! Thank you so much for your wonderful compliment! We are delighted to know that our app and support have served you and your business well. We will keep up with the hard work to make our service better and better. If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help. Best regards, Luffa Avis Support Team

5 / 5 Share

April 20, 2023

Great App, easy to use & plenty of options! Good support help but frustrating to have to wait for Add charge to be added. All in all really good app!

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Great day to you, adaptium! Thank you for your wonderful feedback on the app and the support team! We are excited to know that you are having a great experience with the app and the support we deliver. We will keep up with the hard work to make our service better and better every day. If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be more than happy to help. Best regards, Judy AvisPlus Support Team

5 / 5 Share

April 19, 2023

One of the best app ever, easy to use and everything works well. The customer support, Artemis, was fast enough in responding to enquires, Solving my problem. Thank you so much Artemis! 100% recommended.

Using app

19 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Forstyles® Jewelry, We're very happy to receive such a nice review from you. It's our pleasure to support you and your business work more effectively. We'll surely work constantly to bring better services and features to you. In case you need any further support, please contact us on Crisp, email, or LiveChat and we're very willing to help you 💕 Best regards, Luffa Avis Support Team

5 / 5 Share

April 18, 2023

I recently had the pleasure of experiencing excellent service from this company. The team was professional, courteous, and knowledgeable, and they went above and beyond to ensure my needs were met. I highly recommend this company and will definitely be using their services again in the future.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Kick Draws, Our entire team is at a loss for words in regarding how grateful we are to be with you and to be a little part of your beautiful shop. It's amazing that the app can help you with adding customization options to your products. You're one of the biggest motivations for us to keep putting in more effort every day to improve our app and develop more new features All the best, Luffa Avis Support Team

5 / 5 Share

June 11, 2024

love the variety of options we can have, been using this for a handful of months now and really like it. support has been incredibly useful and quick when we've needed it. my only issue is that it doesn't work with the shopify subscription app but we're finding ways to work around that

Using app

About 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Good day to you,Greenbelt Coffee! Thank you for your kind review about the app and our support team. We are very happy that our app and support are helping your business thrive and grow better. We will keep up with the hard work to deliver the best service we can. If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help. Best regards, Judy Avis Support Team

5 / 5 Share

April 18, 2023

Great app, very easy to use . Artemis from support Very helpful.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Good day to you, PawsAndClaws! Thank you so much for your wonderful compliment! We are delighted to know that our app and support have served you and your business well. We will keep up with the hard work to make our service better and better. If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help. Best regards, Luffa Avis Support Team

5 / 5 Share

April 18, 2023

Great app, easy to use and liked that i could customise it to my store branding colours. Customer service was great & responded to my enquiry quickly

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

Hi Happily Zen, Our entire team is at a loss for words in regarding how grateful we are to be with you and to be a little part of your beautiful shop. It's amazing that the app can help you with adding customization options to your products. You're one of the biggest motivations for us to keep putting in more effort every day to improve our app and develop more new features All the best, Luffa Avis Support Team

5 / 5 Share

April 17, 2023

Super helpful and attentive support team that makes working with the app really easy, they helped me make their app work and appear exactly like I want it to on my site. By far the best app for custom product options on here.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi NETO Chocolate, We're very happy to receive such a nice review from you. It's our pleasure to support you and your business work more effectively. We'll surely work constantly to bring better services and features to you. In case you need any further support, please contact us on Crisp, email, or LiveChat and we're very willing to help you 💕 Best regards, Judy Avis Support Team

5 / 5 Share

April 17, 2023

Great and extremely fast support. Chat representative was quick and really helpful in customizing items for us.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Competition Werks, hope you are having a wonderful day! Thank you for your kind comment on the app and the support team! We are excited to know that you are having a great experience with the app and the support we deliver. We will keep up with the hard work to make our service better and better every day. If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be more than happy to help. Best regards, Luffa Avis Support Team

5 / 5 Share

April 17, 2023

I've used other apps that created options and settled with one for a while that I paid for every month, even though there were order issues that kept popping up (and I would have to reach out to customers to figure out what they actually wanted to order). Not only was this extremely easy to integrate to my shop, it loads seamlessly with the product page (other apps would load slower and sometimes not even show up), and customer support was insanely helpful! They helped me set up conditional logic, even asked if I wanted to move things around on the page, and made changes so that the cost reflected in the cart and not just checkout. All in the same day! Super fast, super helpful, and FREE! I don't normally leave reviews, and definitely not ones these long, but I can't sing praises enough about how helpful and useful this app is.

Using app

About 10 hours

Total reviews

2

Average rating

5.0

Developer Reply

Good day to you, Momako Designs! Thank you for your kind review about the app and our support team. We are very happy that our app and support are helping your business thrive and grow better. We will keep up with the hard work to deliver the best service we can. If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help. Best regards, Luffa Avis Support Team

5 / 5 Share

April 15, 2023

Great app, all the features in it are free. They answered all my questions and were very patient! Helped me a lot!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Good day to you, dullgoose! Thank you so much for your wonderful compliment! We are delighted to know that our app and support have served you and your business well. We will keep up with the hard work to make our service better and better. If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help. Best regards, Luffa Avis Support Team

4 / 5 Share

May 11, 2024

It's not the easiest app to get your head around but it does offer the ability to add a lot of custom options and personalisation to your shop without any extra costs. The team is easy to reach and always very helpful though

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi PeppermintFizz, I hope this message finds you well. This is Judy from the Avis Product Option team. I want to begin by extending my sincerest apologies for any unexpected confusion and inconvenience you may have encountered with the recent updates to our app. Our primary goal has always been to continuously improve our app, ensuring it aligns with your needs and expectations and delivers the highest level of satisfaction. I deeply regret any frustration these recent changes may have caused you. Please rest assured that our dedicated support team is at your service, ready to assist you at every step. We are more than willing to provide the guidance and support you may require. To address this matter promptly, I have sent you an email with further details. Your response is highly valued, and we look forward to working closely with you to find a solution. Looking forward to hearing back from you soon. Best regards, Avis Product Option team