All reviews

Rating Breakdown

  • 5
    95% (1,517 ratings)
  • 4
    1% (17 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 93% (1,446)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 21, 2024

Lucy and Luffa are fantastic at problem resolution. I sent them an issue i was having with the image hover for my option set, and the resolve it for me within an hour. Amazing!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Great day to you, Little Baby Gift! We're thrilled to hear about your positive experience with our customer service team! It's fantastic to hear that Lucy and Luffa provided amazing support and quick resolution for the customization you need. Thank you for your kind words and for highlighting their efficiency. If you need any further assistance or have more questions, please don't hesitate to reach out. We're here to help! Best wishes, AvisPlus Product Option Team

5 / 5 Share

May 21, 2024

I've always had great customer service from the team and quick feedback. If I've ever had issues with implementing a feature, they are quick to respond and able to trouble shoot the issue with me. I thought the price point was high when I first installed the app, but as I use it I would say the price is very appropriate for the level of service and customizations. Luffa has been great, quick to resolve, and offers solutions that I hadn't thought of regarding design and layout.

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Great day to you, Balloon Bar YQR! We're thrilled to hear about your positive experience with our customer service team! It's great to know that we've been able to provide quick feedback and effective troubleshooting for any issues you've encountered. We appreciate your feedback on the price point and are glad to hear that you find it appropriate for the level of service and customization we offer. Luffa is indeed a valuable part of our team, and we're delighted to hear that they have provided helpful solutions for your design and layout. Thank you for your continued support and kind words! Best wishes, AvisPlus Product Option Team

5 / 5 Share

May 20, 2024

Customer support is very helpful. Hih=ghly recommend this app

Store

Sutori

Using app

20 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Great day to you, Sutori! We're thrilled to hear that you had such a positive experience with our app and support team! It's fantastic that we were able to provide great assistance quickly for you. If you have any more questions or need further help, please don't hesitate to reach out. Thanks for choosing our app! Best wishes, AvisPlus Product Option Team

5 / 5 Share

May 17, 2024

Great app and amazing customer service. Any bump that I have encountered while installing the app in my shop got solved instantly

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Great day to you, Delish Vegan! Thank you for your kind words! We're delighted to hear that you are satisfied with our app and find our customer service amazing. It's our top priority to ensure that any issues you encounter are resolved instantly. If you ever need further assistance or have more questions, don't hesitate to reach out. We're here to help! Best wishes, AvisPlus Product Option Team

5 / 5 Share

May 17, 2024

Great app with everything you need to make proper custom products, but even better than that, the customer support team and developers are there for you in case you want to add any other features. They are a proper responsive team that listen and take the time to add whatever is missing. Super recommended!

Using app

12 days

Total reviews

3

Average rating

3.7

Developer Reply

Great day to you, Thank you for your wonderful feedback! We're delighted to hear that you find our app comprehensive for creating custom products. Our customer support team and developers are dedicated to helping you with any additional features you need. We appreciate your recommendation and are glad that our team's responsiveness and attentiveness have made a positive impact on your experience. If you ever have any more questions or need further assistance, don't hesitate to reach out. We're here to support you! Best wishes, AvisPlus Product Option Team

5 / 5 Share

Sept. 16, 2025

The support agent Lucy was very enthusiastic and helped me solve problems. Totally recommend! She is really patient, waited until I checked everything was alright! This app have everything I need for variation!

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Great day to you, BeanDaikon! We're thrilled to hear about your positive experience with Luffa and our support team! Enthusiastic assistance and problem-solving are key elements of our customer service approach, and we're glad Luffa was able to provide that for you. Thank you for your recommendation! If you ever need further assistance or have any questions, feel free to reach out. We're here to help! Best wishes, AvisPlus Product Option Team

5 / 5 Share

May 1, 2025

The Avis support team is always top-notch. Lucy was very responsive and solved my issue very quickly. Thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Great day to you, WhyNot Create! We're thrilled to hear that you've had such a positive experience with our support team! Providing excellent assistance and customizing app features to suit your needs are top priorities for us, and we're glad that our team has been able to deliver. Thank you for your kind words about our responsiveness and support. If you ever have any more questions or need further assistance, don't hesitate to reach out. We're here to help whenever you need us! Best wishes, AvisPlus Product Option Team

5 / 5 Share

May 14, 2024

I've really enjoyed using this app for my Shopify store! I reached out using the chat feature to assist with some options for my website and Emily was SO HELPFUL and kind. I have tried other product variant apps but their free versions were so limiting unlike the free option Avis has. I can add all of the customization options I need through this app and I can even change the way the customization text and colors appear! I am a very beginner at website design and this tool was very intuitive and if I have any questions I know that the Avis team will be very helpful.

Using app

About 17 hours

Total reviews

2

Average rating

5.0

Developer Reply

Great day to you, EliteK9Gear! We're thrilled to hear about your positive experience with our app and our support team! It's fantastic to know that Emily was so helpful and kind in assisting you with your website options. We're glad that you're able to add all the customization options you need using our app Free plan. We're dedicated to making our app intuitive for users of all skill levels, and we're always here to provide assistance whenever you need it. Thank you for choosing Avis, and please don't hesitate to reach out if you have any further questions or need help in the future! Best wishes, AvisPlus Product Option Team

5 / 5 Share

May 12, 2024

The efficiency of the staff was very high, and the experience of using the software was also very good

Using app

About 10 hours

Total reviews

2

Average rating

5.0

Developer Reply

Great day to you, SKYRIM SEIKOMOD! We're thrilled to hear about your positive experience! Maintaining high efficiency in our staff and providing a great user experience are top priorities for us. Thank you for recognizing our efforts. If you have any further feedback or need assistance in the future, feel free to reach out. We're here to help! Best wishes, AvisPlus Product Option Team

5 / 5 Share

May 11, 2024

This extension is really great. Customer service helped me what ı ask to them. This team is my favorite shopify team. Thank you guys

Using app

25 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Great day to you, Picasso Print! We're thrilled to hear that you are satisfied with our app and that our customer service team was able to assist you with your requests! It's fantastic to know that we're your favorite Shopify team. Thank you for your kind words and support. If you ever need further assistance, don't hesitate to reach out. We're here to help! Best wishes, AvisPlus Product Option Team

5 / 5 Share

May 10, 2024

Great People! they helped me with everything i needed!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Great day to you, TB Electric! We're delighted to hear that our team was able to help you with everything you needed! Your satisfaction is our top priority, and we're here to assist you anytime. Thanks for your kind words and for choosing our service! Best wishes, AvisPlus Product Option Team

5 / 5 Share

May 10, 2024

Great app with great customer support :) I like the way how they started free and now they progressed with the app and they left me free forever for all the features that I have started with because I am one of their earliest supporters! :) I use them on second shop - now I will pay for the plans but they deserve it! Keep up!

Using app

About 13 hours

Total reviews

11

Average rating

5.0

Developer Reply

Great day to you, ДОКТОР ГЕОРГИ ПАШОВ ЕООД! Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoy our app and our customer support. We truly appreciate your early support and are glad to have been able to offer you free access to the features you started with. It's fantastic to know that you're using our app on your second shop and find our plans worth paying for. We'll keep working hard to maintain your trust and satisfaction. Thanks for being such a valued user and supporter! Best wishes, AvisPlus Product Option Team

5 / 5 Share

May 10, 2024

Many thanks to the support staff, LUFFA and JUDY, for achieving the results we wanted.

Store

ALLDREI

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Great day to you, ALLDREI! We're delighted to hear that Luffa and Judy were able to help you achieve the results you wanted! Many thanks for your kind words. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to support you! Best wishes, AvisPlus Product Option Team

5 / 5 Share

May 8, 2024

Very nice app , judy is the best , so helpful !!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Great day to you, StoryLane Jewellery! We're delighted to hear that you are satisfied with our app and that Judy has been especially helpful! Providing excellent support is important to us, and we're thrilled that Judy has made a positive impact on your experience. If you ever have any more questions or need further assistance, don't hesitate to reach out. We're here to help! Thanks for choosing our app! Best wishes, AvisPlus Product Option Team

5 / 5 Share

May 6, 2024

great support! thank you so much for the prompt action Luffa!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Great day to you, jellyhearts2023! We're delighted to hear that you've had a great experience with our support team, especially with Luffa! Providing prompt assistance is a top priority for us, and we're thrilled that Luffa was able to help you quickly. If you ever have any more questions or need further assistance, don't hesitate to reach out. We're here to help whenever you need us. Thanks for choosing our service! Best wishes, AvisPlus Product Option Team

5 / 5 Share

May 6, 2024

so far so good just got it it looks promising

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Great day to you, H & S BALLOON BOUTIQUE! We're glad to hear that you're finding promise in our app so far! We're excited to have you on board, and we're here to support you every step of the way as you explore its features. If you have any questions or need assistance along the journey, don't hesitate to reach out. We're here to help and ensure you have a great experience with our app. Thanks for choosing us! Best wishes, AvisPlus Product Option Team

5 / 5 Share

May 6, 2024

I've only just started using this app, but so far so good! I was able to add all the customizations I needed to and the customer service rep I spoke with (Emily) was very helpful in figuring out some small details! Right now, I'm on the free plan but if sales justify it, will absolutely upgrade.

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Great day to you, Its Embyr Rose! We're thrilled to hear that you're off to a great start with our app! It's fantastic that you were able to add all the customizations you needed, and we're delighted to hear that Emily provided helpful assistance with the small details. We're here to support you every step of the way, and we're glad to know that you're considering upgrading if your sales justify it. If you ever have any questions or need further assistance as you continue to explore our app, don't hesitate to reach out. We're here to help whenever you need us. Thanks for choosing our app! Best wishes, AvisPlus Product Option Team

5 / 5 Share

May 6, 2024

I would like thank CP Luffa for helping me with my long list of options. The Luffa's help I was able to make some changes that I didn't know how to make. I'm coming from Bold Options now known as SC Options and their CS was not helpful at all.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Great day to you, justincaseholsters! We're thrilled to hear that CP Luffa was able to assist you with your list of options and help you make the changes you needed! Providing helpful and knowledgeable support is a top priority for us, and we're glad to know that Luffa's assistance made a difference for you. We're sorry to hear about your previous experience with another service provider, but we're committed to ensuring that you receive the support you need with us. If you ever have any more questions or need further assistance, don't hesitate to reach out. We're here to help whenever you need us. Thanks for choosing our service! Best wishes, AvisPlus Product Option Team

5 / 5 Share

May 5, 2024

I cannot praise the customer service provided by Avis Product Options enough, particularly the exceptional assistance I received from Luffa. Not only did they promptly resolve my issue, but they did so with unparalleled professionalism and courtesy. What truly impressed me was their dedication to ensuring customer satisfaction, even on a holiday. Despite the festivities, Luffa went above and beyond to address my concerns promptly and efficiently. Their commitment to excellent service is truly commendable and sets a standard that others should aspire to. I am genuinely grateful for their assistance and would highly recommend Avis Product Options to anyone in need of outstanding customer support. Thank you, Luffa, and the entire team, for your exceptional service!

Using app

About 16 hours

Total reviews

10

Average rating

5.0

Developer Reply

Great day to you, BetterLife! We're absolutely delighted to hear about your outstanding experience with our customer service team, especially with Luffa! Providing prompt, professional, and courteous assistance is at the core of what we strive for, and we're thrilled that Luffa was able to resolve your issue with unparalleled dedication and efficiency. It's wonderful to hear that Luffa's commitment to customer satisfaction shone through even during a holiday. We're incredibly proud of our team's dedication to excellent service, and we're grateful for your recognition of their efforts. Thank you immensely for your glowing recommendation! If you ever have any more questions or need further assistance, please don't hesitate to reach out. Luffa and the entire team are here to continue providing you with exceptional service whenever you need it. Thank you for choosing Avis Product Options! Best wishes, AvisPlus Product Option Team

5 / 5 Share

May 29, 2024

Il servizio di assistenza è davvero super veloce e di elevata efficenza. Ogni volta in cui ho bisogno di risolvere alcune questioni, Andrea capisce nell'immediato di cosa ho bisogno . applicazione consigliata!

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Buona giornata a te, Black Crystal Latex! Siamo felici di sapere che hai trovato eccezionale il nostro servizio di supporto! Andrea è stato felice di rispondere a tutte le tue domande e siamo felici che tu abbia trovato utile il suo supporto. Grazie per il vostro supporto e raccomandazione! Se hai ulteriori domande o hai bisogno di assistenza, non esitare a contattarci. Siamo qui per aiutarvi! Auguri, Team Opzioni Prodotto AvisPlus