AWeber Email by Combidesk
AWeber, the email marketing app, has received mixed reviews from users. Positive feedback includes ease of use, helpful staff, seamless integration with AWeber, and automation capabilities. Users appreciate the app for making it easy to connect their email lists and manage campaigns efficiently. However, negative reviews highlight issues such as clunky interface, poor customer service, pricing discrepancies, and difficulties in getting timely support. Some users faced problems with setup, pricing confusion, and delays in resolving technical issues. Despite these challenges, many users find AWeber to be a valuable tool for email marketing and automation.
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I've been with Aweber for years and have no complaints.
Terrible Experience - Clunky Interface and Poor Customer Service I've been thoroughly disappointed with AWeber. The interface is incredibly clunky and difficult to navigate, making simple tasks more time-consuming than they should be. To make matters worse, the customer service is abysmal—responses are slow and unhelpful, leaving me frustrated and without solutions. After struggling with AWeber, I switched to Klaviyo, and the difference is night and day. Klaviyo is far superior in terms of ease of use, features, and customer support. I wouldn't recommend AWeber to anyone; save yourself the headache and choose a better platform like Klaviyo.
Thank you for sharing your feedback. We are sorry to hear that you had a negative experience with AWeber. We would like to clarify that we are merely a third party that provides the integration between AWeber and Shopify. We are not affiliated with AWeber and therefore have no influence over the functionality or interface of AWeber, nor their customer service. Nevertheless, we appreciate your feedback and will share it with the appropriate parties to help facilitate any potential improvements. If you have any questions or concerns about the integration itself, we are here to assist you.
Terrible.... actually make that NO customer service.
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