AWeber Email by Combidesk
The reviews for the AWeber Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the ease of connecting Shopify to AWeber, the helpfulness of the staff, and the seamless integration for managing email lists. Users appreciate the automation features and the time-saving benefits of the app. On the other hand, negative reviews mention issues with customer service, pricing discrepancies, difficulties in setup, and lack of support for certain email functionalities like Abandoned Cart-Emails. Some users experienced problems with broadcasts not sending out initially but found solutions after contacting support.
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I've been with Aweber for years and have no complaints.
Terrible Experience - Clunky Interface and Poor Customer Service I've been thoroughly disappointed with AWeber. The interface is incredibly clunky and difficult to navigate, making simple tasks more time-consuming than they should be. To make matters worse, the customer service is abysmal—responses are slow and unhelpful, leaving me frustrated and without solutions. After struggling with AWeber, I switched to Klaviyo, and the difference is night and day. Klaviyo is far superior in terms of ease of use, features, and customer support. I wouldn't recommend AWeber to anyone; save yourself the headache and choose a better platform like Klaviyo.
Thank you for sharing your feedback. We are sorry to hear that you had a negative experience with AWeber. We would like to clarify that we are merely a third party that provides the integration between AWeber and Shopify. We are not affiliated with AWeber and therefore have no influence over the functionality or interface of AWeber, nor their customer service. Nevertheless, we appreciate your feedback and will share it with the appropriate parties to help facilitate any potential improvements. If you have any questions or concerns about the integration itself, we are here to assist you.
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