AWeber Email by Combidesk
Easy To Use Email Marketing Automation Tool With Popup Forms
Rating
3.5
feedback
54
chart
#8,048
All reviews
Rating Breakdown
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Aug. 29, 2024
Terrible Experience - Clunky Interface and Poor Customer Service I've been thoroughly disappointed with AWeber. The interface is incredibly clunky and difficult to navigate, making simple tasks more time-consuming than they should be. To make matters worse, the customer service is abysmal—responses are slow and unhelpful, leaving me frustrated and without solutions. After struggling with AWeber, I switched to Klaviyo, and the difference is night and day. Klaviyo is far superior in terms of ease of use, features, and customer support. I wouldn't recommend AWeber to anyone; save yourself the headache and choose a better platform like Klaviyo.
Aug. 31, 2023
Unbelievable. AWeber force a move to use this app (or another more expensive app that is simply not required) and when trying to connect to AWeber from my Shopify store, the link goes to a 404 error page. And of course the LIve chat is not live and I have to wait over 48 hours to get a response from a person. Not a good start! I received your response via Shopify and not directly so when you wrote 'let you know if there are still issues', I am wondering how you anticipate I can do that when you did not provide an email address!!?? Finally fixed by using Chrome but apparently by accident as Combidesk reported no issue on their side despite informing me that at least one other customer had the same problem but had to use Edge to make the installation . Still awaiting a response to questions as to the correct setup as the help area is years out of date, and the wording is unclear.
Hi Kel, Sorry for the late response. We tried to replicate your 404 experience, but couldn't find it. Did you install this: https://apps.shopify.com/aweber when logged into Shopify? When you try this link and still see the 404 error, please try and use a different browser. I hope that clears it up! Do let me know though if you still have questions 👍
July 24, 2023
Have had the app installed for 5 days with several problems and its impossible to get any support or help. Not very impressed and extremely frustrated as it's affecting my new shopify website I have just published.
Hi Caroline, thanks for the review. We were in touch yesterday and managed to solve the problem together with you. It worked out in the end, but we understand the frustration. We apologize for the inconvenience. Hopefully, the solution we provided is now sufficient to proceed with the pairing. Greetings, Team Combidesk
June 9, 2022
I have been using Aweber for a while. The staff is very friendly with a professional approach. They will help you with every step you need to implement.
May 18, 2022
This app works great integrating shopify with Aweber. It saves me time and helps with my marketing. Time will tell if it pays for itself.
May 1, 2022
App has made it incredibly easy to connect to my email list with AWeber. Staff is very available if you need. Glad I found it! Thank you!
April 6, 2022
This app works as promised to sync my contacts form Shopify to Aweber. It was very easy to set up and it works really well. Will definitely recommend
Feb. 15, 2022
This app made syncing my AWeber contacts with Shopify a breeze. I love how easy it was to add a pop-up form to my website! I highly recommend this Combidesk app if you use AWeber!
Jan. 15, 2021
Great app. I was using a competitor's app which was more pricey and then found this. It does everything I need at a fraction of the cost.
Jan. 6, 2021
This app works as promised to sync my contacts form Shopify to Aweber. I had a minor issue setting up but found their support to be very helpful and quickly resolved the issue.
Sept. 15, 2020
Aweber does everything! They have email templates, as well as campaign templates, you can use them for signup forms as popups, side in, or just sit in line with your page. Even with the templates, there is a lot of flexibility. You can add an additional letter to a campaign, create a specific field to a signup form, or ad a photo as a background to a layout instead of a color. I needed to do this so I would know which language my customers would want their emails in and with Aweber is was very easy. It integrates flawlessly with Shopify and as I am just getting started with email marketing I can see already how much I can do with Aweber will simplify my life because I can use it for so much. There are tons of videos to show you how to set things up as well as articles on good practices to help with your marketing. I can't recommend it enough! (-:
Sept. 3, 2020
THE PRICE OF 5 PER MONTH IS NOT CORRECT!! The correct price is 16.15 /mo IF AND ONLY IF billed anually and IF less than 500 subscribers. The correct price goes form $16.15 to $149/mo depending on the ammount of subscribers.
Hi Kocare Beauty, This is Combidesk, nice to meet you! Sorry you had this bad experience :( We've built this $5 per month AWeber integration app on Shopify, but we're not AWeber 😊 Our app is a third-party app and is in addition to an AWeber account. We're sorry you haven't noticed this difference during the installation flow. All support questions regarding the use of AWeber (themes, campaigns, forms, etc) can best be addressed to AWeber directly. Let them know! Their award-winning team is available to help 24 hours a day, 7 days a week! https://www.aweber.com/contact-us.htm Thank you. I hope that clears it up! Do let me know though if you're still confused on any of the points I mentioned 👍 You can reach out at [email protected]. Cheers, Tim - Combidesk Shopify Integration Partner
April 24, 2020
It works great! You have your accounts linked on your main Aweber and it is easy to manage your lists - Recommended
April 24, 2020
I have been using aweber for years and when I moved all my business to Shopify it was ready to go with such a easy app! It makes life so much easier
April 15, 2020
I used this app to connect a pop-up subscription window on my store to a subscriber list in AWeber. The app took minutes to setup and in combination with the sign-up forms creator in AWeber I had a fully integrated solution very quickly. Great app, easy to setup and use, great instructions. Thank you!!
Jan. 21, 2020
I've been an Aweber user for over 10 years and was happy to see an integration with Shopify. It works well and makes things easy if you are an AWeber user.
Jan. 14, 2020
Nice App. Keeps Aweber email list synced to Shopify nicely at a reasonable price. I recommend this app if you use Aweber.
Jan. 5, 2020
This is a great app to connect Shopify to Aweber. Lots of features, easy to use, and doesn't break the bank. Thank You!
Jan. 2, 2020
Overall I would say Aweber is a solid email marketing tool. It's the absolute best product of its kind available, and reasonably priced, easy to use and contains most of the key features you'd expect from an email marketing solution.