Velodrom CC review for Awin ‑ Affiliate Marketing
May 7, 2025
ok I do not know how to describe awin. - They take attribution of pretty much all the sales they can possibly can, even if they are not driven by awin. - Even if you cancel the commisions for the affiliates, they will try to charge you. - we have had custom made orders from customers that we had for years that they attribute themselves, claiming that the customer had a "cookie". i do really believe is a bit of a scam, we will not recommend.
Dear Velodrom CC, Thank you for taking the time to share your experience. We're truly sorry to hear that you've encountered these issues, and we understand how frustrating this must be. We take concerns about attribution and billing very seriously, and what you’ve described is not the standard we aim to uphold. We’d really appreciate the chance to investigate this further and clarify what happened. Please reach out to our Support team via https://success.awin.com/s/contactsupport using the subject line "Shopify Review" and include your account ID along with a summary of the issue. This will allow us to escalate the matter and ensure it’s looked into promptly by the appropriate team. We want to be fully transparent and work with you to resolve any misunderstandings or errors. Thank you again for your feedback, it helps us improve. Warm regards, The Awin Team
