SB: Back In Stock Alert
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Amazing app, simple to install and manage. Customer support is quick and reactive to solve any issue or doubt.
Very fast support. They provided personalized assistance with my inquiries and helped resolve my concerns
This is a good product and comes with pretty good features in the free version itself. Jay from the support team was very responsive.
I am selling products that are available at a specific time, so I am using the Coming Soon Feature from the app. The app works well for this as products can be visible already in the shop. A feature that is not provided by Shopify natively. The support team is very responsive. For the moment it is no working for the sales Channel FB/Instagram. but the team promised they are working on this to add other sales channels.
The Back in Stock app has been a fantastic addition to our store. It was very easy to set up, and the "Notify Me" form looks clean and professional. I really appreciate how customizable the app is—we were able to match the form with our store's design and even add icons to the button. The app works exactly as expected by automatically collecting customer subscriptions and sending back-in-stock notifications when products become available again. This has helped us capture potential sales that we would have otherwise missed. What truly stands out is the support team. They were incredibly responsive, friendly, and went above and beyond to help us customize the "Notify Me" form exactly the way we wanted. Every question was answered quickly, and they genuinely cared about our requirements. Overall, this is a reliable and feature-rich Back in Stock solution with excellent customer support. I highly recommend it to any Shopify store looking to recover lost sales and keep customers engaged.
Great support, I recommend this app
Thank you so much 😊 We’re really glad to hear that you had a great experience with our support and that you would recommend the app. Your feedback means a lot to us! If you ever need any help in the future, we’re always here for you 🚀
Responsive customer support when I wanted to modify the look of my coming soon badges on my site.
Thank you so much 😊 We’re really glad to hear that our customer support was responsive and able to help you with customizing the look of your “coming soon” badges on your site. It’s great to know everything turned out the way you wanted. We truly appreciate your feedback, and if you ever need any further assistance or design tweaks, we’re always here for you 🚀
Although we have only recently started using the app, we are already very happy with it. It helps us improve our customers’ experience on the website by giving them the option to sign up for “Notify me when in stock” alerts, which is extremely useful for both customers and our team. The biggest highlight for us has been the support team. Their support staff is extremely helpful, responsive, and professional. They assisted us a lot with the entire setup process, answered all our questions quickly, and made everything much easier for us. We are very grateful for their help and are looking forward to continuing to use the app.
Thank you so much for sharing your experience 😊 We’re really glad to hear that the app is already helping improve your customers’ experience with the “Notify me when in stock” alerts. It’s great to know this feature is proving useful for both your customers and your team. We especially appreciate your kind words about our support team. Helping with setup, answering questions quickly, and making the process smooth is exactly what we aim for, so your feedback means a lot to us. We’re grateful to have you with us and look forward to continuing to support your store. If you ever need anything, we’re always here for you 🚀
Surprisingly quick customer support. Hadn't even finished to set-up when one of their agents intervened to help me.
Thank you so much 😊 We’re really glad to hear that you had such a quick and proactive support experience, even during setup. It’s great to know our team could step in at the right time and help you get things moving smoothly. We truly appreciate your feedback, and if you ever need any assistance in the future, we’re always here for you 🚀
Great experience
Thank you so much 😊 We’re really glad to hear you had a great experience! Your feedback means a lot to us. If you ever need any help, we’re always here for you 🚀
Support-Team war wirklich reaktionsschnell, kompetent und sehr angenehm im Umgang. Sie haben mir schnell und freundlich geholfen, alle Einstellungen richtig einzurichten.
Thank you so much for your kind feedback! 😊 We’re really glad to hear our support team was responsive, competent, and pleasant to work with 🙌💬 It’s great to know they were able to help you quickly and get all the settings set up correctly. If you ever need anything else, we’re always here for you 🚀
Awesome and very helpful support.
Thank you so much! 😊 We’re really glad to hear you found our support awesome and helpful 🙌💬 If you ever need anything else, we’re always here to help 🚀
Perrfect app and customer support
Thank you so much for your kind feedback! 😊 We’re really glad to hear you’re happy with both the app and our customer support 🙌💬 If you ever need any help, we’re always here for you 🚀
We’re very happy with the Back In Stock Alert app. It’s easy to use and works perfectly for our store. Jay provided outstanding support and guided us through everything we needed. The entire team has been extremely helpful, responsive, and professional. It’s rare to find such great customer service—definitely recommend this app!
Thank you so much for your kind words 😊 We’re really happy to hear that the Back In Stock Alert app is working perfectly for your store and that you’re finding it easy to use 🙌 Jay and the entire team will be delighted to know their support and guidance made a positive difference 👍 We truly appreciate your recommendation and support ❤️ If you ever need any help or have suggestions, we’re always here for you 🤝
Installed the app and it worked great, fast forward 30 days and it stopped working. Reached out to them for help and they had it fixed in no time! This has been a great option to collect emails and phone numbers from our customers. Most of these apps only allow you to collect emails
Thank you so much for your honest feedback 😊 We’re really glad to hear the app worked great for you and that our team could quickly fix the issue when it came up 🙌 It’s great to know that Back In Stock Alert is helping you collect both emails and phone numbers from your customers 👍📩📱 We truly appreciate your support and trust in us ❤️ If you ever need any help in the future, we’re always here for you 🤝
Coming soon and back in stock are working great. The app is fully friendly and saves you time to handle this important services for your e-shop. When i needed some assistance for some aspects the customer support was absolutely fantastic and helped me handle this with no hesitation. Installing the app was the best choice we made. Thank you for everything.
Thank you so much for your wonderful feedback 😊 We’re really happy to hear that the Coming Soon and Back in Stock features are working great for your store and helping save you valuable time 🙌 It’s also great to know our support team could assist you quickly and make things easy for you 👍 Your kind words truly mean a lot to us ❤️ We’re glad the app has been a great choice for your e-shop, and we’re always here whenever you need any help 🤝
This app has really enhanced our ability to market products before release and while sold out. Their support staff is extremely helpful. The extra features in the paid version were well worth it.
Thank you so much for your kind words and for taking the time to share this feedback 😊 We’re really glad to hear that the Back In Stock Alert app is working well for your store and that you found it easy to use 👍 Jay and the entire team will be very happy to know their support made a difference 🙌 Your recommendation truly means a lot to us ❤️ If you ever need any help or have suggestions for improvement, we’re always here for you 🤝
This app is very useful for my store. Recommend!!
Thank you so much for your feedback! 😊 We’re really glad to hear the app is useful for your store 🙌💬 We truly appreciate your recommendation 🚀 If you ever need any help, we’re always here for you.
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