All reviews

Rating Breakdown

  • 5
    97% (700 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (4 ratings)
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5 / 5 Share

April 1, 2022

Installed the app literally minutes ago and had to reach out to Customer Service. I couldn't fully navigate a feature - having it show when a variable is selected. In minutes not only did I get a solution, the representative resolved it for me so there was nothing for me to do except express extreme gratitude. I look forward to growing my business by using this app.

Store

nyceCO

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We are very happy that you had a good experience with us and thank you for your beautiful comment. If you have any questions or problems, please contact us by chat or email [email protected].

5 / 5 Share

March 23, 2022

I have enjoyed this app which has operated pretty well for managing reviews on my site. When issues arise, the support is excellent! Very attentive and actually follows through. Thank you ReStock!

Using app

Over 1 year

Total reviews

6

Average rating

4.7

Developer Reply

We are glad that we were able to have a good experience for you, we were very happy to help you. Whenever you have a problem or question, feel free to contact us via email [email protected] or chat

5 / 5 Share

March 22, 2022

Excellent app, easy to use & install with superior customer service. I would recommend this app to anyone looking for a restock alert option.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your good feedback, It is your kindness. If you have any questions or problems, please contact us via chat or email [email protected]

5 / 5 Share

March 15, 2022

Great App. Easy to install and Customers love it. Support is very fast with responses and Melicka customized the buttons for me to fit well with the theme. Very Polite even when I was picky. Would recommend

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your positive comment, we are proud to help you, if you have any other questions or problems, please contact us via chat or email [email protected]

3 / 5 Share

April 6, 2022

UPDATE: The developer responded to my review, apologized, and added new features to the app to prevent emails from being sent automatically when the # of people on the waitlist exceeds the inventory quantity, which is what caused the issue in our case. I'm updating my review due to their responsiveness in correcting the issue. This app just just emailed 2,000 people and told them our products were back in stock when they were not, and then the app just crashed (504 error when I try to access it) so I can't even get into the app so I can email those customers and apologize.

Store

Curie

Using app

3 days

Total reviews

3

Average rating

4.3

Developer Reply

We apologize for what happened to you, we will do our best to fix the problems. We are happy to contact us to resolve the issue via chat or email [email protected]

5 / 5 Share

March 14, 2022

I've been using this app for a while, and it works as promised. When I recently updated my theme, there were some design issues that they were able to quickly fix. Very happy with look and function of the app along with the customer service.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your beautiful comment, we are proud to have been able to help you. If you have any questions or problems, contact us via chat or email [email protected].

5 / 5 Share

March 14, 2022

We've been trying other similar apps before and ReStock is the best solution for us so far! The best thing is the customer service. They are so responsive and helpful. Highly recommend this app!

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Wow, we'm glad we had a good experience for you, thank you for your beautiful feedback. We will be happy to help you more if you have any questions or problems. So get in touch with us via chat or email [email protected]

5 / 5 Share

March 11, 2022

Top notch service. Sarah was willing to adapt the design and functionality of the app based on our (demanding) needs ;) Very helpful. The app does exactly what it says. A must have for any medium to large inventory based business. We are very happy with the customer experience it provides.

Using app

About 10 hours

Total reviews

4

Average rating

5.0

Developer Reply

Wow, we were very happy to help you, and we are proud of that. Thank you for your beautiful comment. Contact us at [email protected] or chat whenever needed

5 / 5 Share

March 4, 2022

I have thousands of products in my store and they are not always in stock, this app ensures my customers can be notified when we find, make, or restock what they are looking for. Five Stars!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback, we are very happy to have you with us. If you have any questions or problems, please contact us via chat or email [email protected]

5 / 5 Share

Feb. 25, 2022

Super helpful and responsive support team! Highly recommend for anyone who needs to install re stock alerts on their website.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

struggled with getting the 'notify me' button to only appear on products that were sold out - contacted customer service who fixed the issue very quickly. top service.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

3 / 5 Share

Feb. 15, 2022

I'm honestly confused by the amount of positive reviews. Just to preface - the app does work. The support was incredibly quick to reply to my questions. The app was really easy to get up and running. This is the reason for the 3 stars instead of 1. However, how can you guys charge $59 to edit the email? That's just extortionate. Then once you pay that you realise you can't really customise the email unless you know how to use HTML. There is no dedicated builder or anything. So basically you're charging $59 per month for the "added functionality of building the email", but then you don't offer an email builder so the functionality isn't even there. I ended up just using Klaviyo instead (I already use Klaviyo for CRM and this function is free to add, offers more customisability and offers the possibility to build flows and more...). Not to mention it integrates very well with the theme out of the box with no editing necessary. So yes, 3 stars because it's easy to install, it works, and support is great. If it wasn't for this it would be a sold zero. I strongly recommend everyone just uses their Klaviyo account instead...

Using app

1 day

Total reviews

12

Average rating

3.6

5 / 5 Share

Feb. 12, 2022

Amazing support provided. Timely help provided by the team. The app is also very helpful and designed well.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 9, 2022

I used this app to automate our restocking notifications for customers that want to buy items that are out of stock. I like how easy it was to set up. And best of all, Zahra, the customer rep that helped me resolve an issue that actually had to do with the Shopify theme I was using, so not directly related, went above and beyond to resolve the issue for me.

Using app

About 5 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 7, 2022

It's so user friendly and has very obvious conversions from it's functionality. I would like it more if the monthly price was less, but it is a brilliant app!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

Simple and to the point. Does exactly what you would think it does. Super helpful support who responded within minutes.

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

Koorosh was extremely helpful and got everything done so quickly. Very kind and efficient as well! Thank you.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

Amazing customer service. They helped me straight away with a couple of issues I found using the free version of the app.

Using app

36 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

I just installed the app. There was little to no setup required. I tested the notification and had a small issue with logo sizing. I upgraded to Pro version (had planned to do that anyway) and the chat-support representative was able to fix it. Now the emails look great. This is going to be fantastic and the fee for the App should be more than paid-for by increased revenue in the future.

Using app

About 2 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

I'm just trying the app out and requested feature upate, and by the time I woke up the next morning, the feature had been added. Like, literally the ticket was closed out and a new feature appeared. Very impressed

Using app

About 20 hours

Total reviews

4

Average rating

5.0