Back in stock Restock Preorder
The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, effectiveness in notifying customers about restocked items, and excellent customer support. Many users have mentioned that the app has helped them increase sales by alerting customers when popular items are back in stock. The customer service is highlighted as responsive, quick, and helpful, with users appreciating the support provided in setting up the app and resolving any issues. Some users have mentioned minor customization requests that were promptly addressed by the support team. However, there are a few negative reviews mentioning issues with the app suddenly stopping or difficulties in customizing email templates.
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Installed 5 hours and received 3 emails for them to be notified. The app suddenly stops working. I can't see the app to even take down the emails and it doesn't show up in my store. I just lost 3 potential sales.
We’re very sorry to hear about your experience and understand how concerning it is to feel that you may have missed potential sales. We reviewed your account and can see that the app was installed yesterday, only a few hours before this review was posted. Your store is currently on our FREE plan, which does not include the automatic email notification feature, so no back-in-stock emails would have been sent automatically by the app. We also checked our support inbox and have not received any email or support request from your store yesterday or today. We would have been happy to investigate this immediately. We’d really appreciate the opportunity to look into what happened, including why the app may no longer be appearing or working on your store. Please contact our support team with your store URL so we can investigate the issue and help get everything resolved. We take issues like this seriously and would be happy to work with you directly.
We've been using this app for years and it does exactly what it needs to. At a glance we can see what's out of stock and what's running low, place an order, done. No fuss, no overcomplicated dashboard. Does one thing well and keeps on doing it. Highly recommend for any small store that doesn't want to think too hard about inventory.
Thank you so much for this amazing review!
We've been using this app for 4 years, and it has been extremely helpful for us and for our customers. At this point, we couldn't live without it, as it saves us so much time and energy not having to contact each customer individually when a product is back in stock. Whenever a hot item is back in stock, our sales rise automatically within minutes! Setup and integration are seamless, and we never have any issues with updates. Highly recommend!
Thank you so much for this amazing review! We truly appreciate you using our app for the past 4 years. It means a lot to know that the app has helped save you time, support your customers, and bring sales back quickly when popular products are restocked. We are so happy to hear that the setup, integration, and updates have been smooth for you. Thank you again for your kind words and recommendation. We are grateful to have you as a long-time user!
good app, good support
Thank you so much for your kind review! We’re glad to hear that you like the app and had a good support experience. We truly appreciate your support!
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