Back in stock Restock Preorder
The reviews are overwhelmingly positive. Most merchants say the app is simple to install and use, works reliably for back-in-stock alerts, and helps recover sales by notifying customers automatically when products return. Many also mention that it saves time, improves customer experience, and provides useful insight into demand so they can plan inventory or production better. A major strength highlighted repeatedly is customer support: reviewers describe the team as fast, responsive, helpful, and willing to make custom changes or fix theme/install issues quickly. The main negatives are relatively minor but recurring. A few users mention setup or theme compatibility issues, such as the app not appearing correctly on the store, needing help with older themes, or requiring support to complete installation. Some reviewers also want more customization, especially for email templates and integration with Shopify Email, and one review notes that email sending can feel only partially automatic because it may require a refresh or manual sync. There is also an isolated severe complaint about the app suddenly stopping and causing lost sales, but this appears to be an exception compared with the many positive experiences.
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Installed 5 hours and received 3 emails for them to be notified. The app suddenly stops working. I can't see the app to even take down the emails and it doesn't show up in my store. I just lost 3 potential sales.
We’re very sorry to hear about your experience and understand how concerning it is to feel that you may have missed potential sales. We reviewed your account and can see that the app was installed yesterday, only a few hours before this review was posted. Your store is currently on our FREE plan, which does not include the automatic email notification feature, so no back-in-stock emails would have been sent automatically by the app. We also checked our support inbox and have not received any email or support request from your store yesterday or today. We would have been happy to investigate this immediately. We’d really appreciate the opportunity to look into what happened, including why the app may no longer be appearing or working on your store. Please contact our support team with your store URL so we can investigate the issue and help get everything resolved. We take issues like this seriously and would be happy to work with you directly.
We've been using this app for years and it does exactly what it needs to. At a glance we can see what's out of stock and what's running low, place an order, done. No fuss, no overcomplicated dashboard. Does one thing well and keeps on doing it. Highly recommend for any small store that doesn't want to think too hard about inventory.
Thank you so much for this amazing review!
We've been using this app for 4 years, and it has been extremely helpful for us and for our customers. At this point, we couldn't live without it, as it saves us so much time and energy not having to contact each customer individually when a product is back in stock. Whenever a hot item is back in stock, our sales rise automatically within minutes! Setup and integration are seamless, and we never have any issues with updates. Highly recommend!
Thank you so much for this amazing review! We truly appreciate you using our app for the past 4 years. It means a lot to know that the app has helped save you time, support your customers, and bring sales back quickly when popular products are restocked. We are so happy to hear that the setup, integration, and updates have been smooth for you. Thank you again for your kind words and recommendation. We are grateful to have you as a long-time user!
good app, good support
Thank you so much for your kind review! We’re glad to hear that you like the app and had a good support experience. We truly appreciate your support!
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