Trimly review for Back in‑stock Restock Alert ZA
May 16, 2019
Did not work on a very popular theme I use. They didn't even try to help. Just looked at the console, made an excuse about errors on the product page. Confirmed with theme developer that was BS.
Hello, We are extremely sorry the app didn't work in your store. Our developers were extremely quick to check the issue. They infact tried to make the app work in your store. After no success they conveyed this to you with a request to check with the theme developer if there was any conflict with the theme. With more than hundreds of themes on Shopify further enhanced by custom coding, sometimes there is issue of code clashing. Hence our team never edit any code present in your theme as our aim is to not break anything simply to make our app work. I hope you will consider this and reply to our email. Thank you