Talon Backups for Shopify

Talon Backups

Talon Backups - Record, Review & Restore Store Data

View on App Store

Rating

4.8

feedback

40

Reviews

chart

#11,041

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    18%
  • Less than a day
    10%
  • Less than a month
    40%
  • Less than a year
    30%
  • More than a year
    2%

Reviews Summary

The Automatic Backups app by Talon has received overwhelmingly positive reviews from users. Customers appreciate the ease of use and seamless automated backups that provide peace of mind. The app allows for quick restoration of store components like blog posts and products with just a click of a button. Users also praise the excellent customer support provided by the team, highlighting quick responses and clear communication. Additionally, the affordability of the app compared to other backup solutions is a key selling point. However, there are a few negative reviews mentioning issues with support responsiveness and the lack of backup for orders.

Highlights

Ease of use and seamless automated backups
Excellent customer support
Affordability compared to other solutions
Issues with support responsiveness
Lack of backup for orders

Rating Breakdown

  • 5
    90% (36 ratings)
  • 4
    5% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (2 ratings)

Reviews with Text

  • 100% (40)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 3, 2024

I have always been nervous about the fact that Shopify does not do a backup of the store, or at least not one that can be accessed by the owner in the event of anything going wrong. Some of the apps that do this are quite costly for a small store, also with some of them you have no idea whether they have worked until you find you have to do a restore. What I like about this app is that you can see any part of your store, be it blog posts or products or whatever and restore at the click of a button. So, it's not just a handy app to have should disaster strike but also allows you to reinstall a previous version of sections if you have been editing them etc. Any app is only as good as its support and I'm happy to say the support here is excellent. Michael was delving into a problem for me as soon as I notified him of it and in the end discovered that it was a fault with Shopify and not the website. I highly recommend this app for anyone who wants peace of mind.

Using app

12 days

Total reviews

10

Average rating

4.2

5 / 5 Share

Sept. 5, 2023

Works perfectly. When we had an issue, the customer support was incredible. Worked over the weekend to fix the issue ASAP

Using app

Over 1 year

Total reviews

11

Average rating

4.6

5 / 5 Share

July 31, 2023

Exceptional experience Quick support, clear communication, and user-friendly app. Highly satisfied!

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for taking the time to write! It makes my day when I receive a review like this.

5 / 5 Share

Feb. 8, 2023

Highly recommend Automatic Backups by Talon - well priced back up app that earned it's keep yesterday when I accidentally deleted several high traffic blog posts. Customer service was excellent too, as I'd deleted the blog they were under, so Michael put a patch in place for me to very quickly to restore the posts. Great value and great customer service.

Using app

12 months

Total reviews

9

Average rating

4.2

5 / 5 Share

March 8, 2021

Super easy to install, and provides seamless automated backups without the need for any intervention. Great app.

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

I'm glad to hear you're happy with it and I appreciate you taking the time to write a review. Thank you.

All reviews

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