Talon Backups
Talon Backups - Record, Review & Restore Store Data
Rating
4.9
feedback
69
chart
#2,322
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
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Less than a day
1%
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Less than a month
19%
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Less than a year
45%
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More than a year
26%
Reviews Summary
The reviews for the Automatic Backups by Talon Shopify App are overwhelmingly positive, with users praising its ease of installation, seamless automated backups, and peace of mind it provides. Customers appreciate the ability to restore their store with just a click of a button and the user-friendly interface of the app. The customer support is highlighted as excellent, with quick responses and helpful assistance. Users also mention the affordability of the app compared to other backup solutions and the value it brings in safeguarding their store data. However, there are a few negative reviews mentioning issues with support responsiveness and the lack of order backups.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 3, 2024
I have always been nervous about the fact that Shopify does not do a backup of the store, or at least not one that can be accessed by the owner in the event of anything going wrong. Some of the apps that do this are quite costly for a small store, also with some of them you have no idea whether they have worked until you find you have to do a restore. What I like about this app is that you can see any part of your store, be it blog posts or products or whatever and restore at the click of a button. So, it's not just a handy app to have should disaster strike but also allows you to reinstall a previous version of sections if you have been editing them etc. Any app is only as good as its support and I'm happy to say the support here is excellent. Michael was delving into a problem for me as soon as I notified him of it and in the end discovered that it was a fault with Shopify and not the website. I highly recommend this app for anyone who wants peace of mind.
Sept. 5, 2023
Works perfectly. When we had an issue, the customer support was incredible. Worked over the weekend to fix the issue ASAP
July 31, 2023
Exceptional experience Quick support, clear communication, and user-friendly app. Highly satisfied!
Thanks so much for taking the time to write! It makes my day when I receive a review like this.
Feb. 8, 2023
Highly recommend Automatic Backups by Talon - well priced back up app that earned it's keep yesterday when I accidentally deleted several high traffic blog posts. Customer service was excellent too, as I'd deleted the blog they were under, so Michael put a patch in place for me to very quickly to restore the posts. Great value and great customer service.
March 8, 2021
Super easy to install, and provides seamless automated backups without the need for any intervention. Great app.
I'm glad to hear you're happy with it and I appreciate you taking the time to write a review. Thank you.
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