Talon Backups for Shopify

Talon Backups

Talon Backups - Record, Review & Restore Store Data

View on App Store

Rating

4.9

feedback

69

Reviews

chart

#2,322

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    1%
  • Less than a month
    19%
  • Less than a year
    45%
  • More than a year
    26%

Reviews Summary

The reviews for the Automatic Backups by Talon Shopify App are overwhelmingly positive, with users praising its ease of installation, seamless automated backups, and peace of mind it provides. Customers appreciate the ability to restore their store with just a click of a button and the user-friendly interface of the app. The customer support is highlighted as excellent, with quick responses and helpful assistance. Users also mention the affordability of the app compared to other backup solutions and the value it brings in safeguarding their store data. However, there are a few negative reviews mentioning issues with support responsiveness and the lack of order backups.

Highlights

Ease of installation and use, seamless automated backups, peace of mind, user-friendly interface
Excellent customer support, quick responses, affordability
Value for money, ability to restore with a click, issues with support responsiveness, lack of order backups

Rating Breakdown

  • 5
    93% (64 ratings)
  • 4
    3% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 3, 2024

I have always been nervous about the fact that Shopify does not do a backup of the store, or at least not one that can be accessed by the owner in the event of anything going wrong. Some of the apps that do this are quite costly for a small store, also with some of them you have no idea whether they have worked until you find you have to do a restore. What I like about this app is that you can see any part of your store, be it blog posts or products or whatever and restore at the click of a button. So, it's not just a handy app to have should disaster strike but also allows you to reinstall a previous version of sections if you have been editing them etc. Any app is only as good as its support and I'm happy to say the support here is excellent. Michael was delving into a problem for me as soon as I notified him of it and in the end discovered that it was a fault with Shopify and not the website. I highly recommend this app for anyone who wants peace of mind.

Using app

--

Total reviews

9

Average rating

4.1

5 / 5 Share

Sept. 5, 2023

Works perfectly. When we had an issue, the customer support was incredible. Worked over the weekend to fix the issue ASAP

Using app

Over 1 year

Total reviews

11

Average rating

4.6

5 / 5 Share

July 31, 2023

Exceptional experience Quick support, clear communication, and user-friendly app. Highly satisfied!

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for taking the time to write! It makes my day when I receive a review like this.

5 / 5 Share

Feb. 8, 2023

Highly recommend Automatic Backups by Talon - well priced back up app that earned it's keep yesterday when I accidentally deleted several high traffic blog posts. Customer service was excellent too, as I'd deleted the blog they were under, so Michael put a patch in place for me to very quickly to restore the posts. Great value and great customer service.

Using app

12 months

Total reviews

8

Average rating

4.1

5 / 5 Share

March 8, 2021

Super easy to install, and provides seamless automated backups without the need for any intervention. Great app.

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

I'm glad to hear you're happy with it and I appreciate you taking the time to write a review. Thank you.

All reviews

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