MS Barcode Labels & Generator

Hi, We’re really sorry to hear that your experience wasn’t a good one. That’s definitely not what we aim for. We’re not entirely sure what may have gone wrong. If you’re open to sharing a bit more about your experience, we’d truly appreciate it and will do our best to assist you. Please feel free to reply to this email or reach out to our support team anytime via live-chat. We’d be more than happy to look into the issue and help get things working smoothly for you. Thank you for your time, and we hope to have a chance to improve your experience! Best regards, Magestore Support Team.

Hi there, We’re sorry for the frustration caused and would like to clarify that we are not refusing a refund. At this time, no payment has been received by us, so there is currently no completed transaction available to refund. A refund can only be processed as soon as the payment is completed. We’ve already sent detailed supporting information regarding this case to your email address: [email protected]. Please check your inbox, and we’ll always be here to assist you further. Best regards, Magestore Support Team.

Hi Franky’s Bowtique team, Thank you for sharing your experience with us, and we sincerely apologize for the wait you encountered when reaching out via live chat. At the time your message came in, our support team was temporarily offline. As a small support team, there may be short periods when we are unable to respond immediately. As soon as we were back online, we followed up shortly afterward to respond to your message. However, we understand that the delay, especially with the automated message indicating a quick reply, was confusing and frustrating. We truly appreciate your feedback, as it helps us improve how we communicate chat availability and response expectations more clearly. If you are open to giving the app another try, we would be happy to personally assist and ensure everything works smoothly for your store. Please feel free to reach out again and we will prioritize your request. Kind regards, Magestore Support Team