BayRewards: Loyalty & Referral
Customer Loyalty Programs
Rating
5.0
feedback
5
chart
#4,897
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
20%
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Less than a year
60%
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More than a year
0%
Reviews Summary
The reviews for BayRewards are overwhelmingly positive, with customers praising the easy-to-use platform on the back-end, personalized attention from the team, and the excellent customer service provided by individuals like Ron and Mace. Customers appreciate the seamless transition from previous rewards apps, the customization options, and the growth insights offered by the team. The small company vibe, great onboarding process, and features like loyalty and referrals make BayRewards a highly recommended choice for businesses.
Highlights
Rating Breakdown
All reviews
May 13, 2025
Easy to use platform on the back-end -- also, this is a much better customer-facing UI than any other rewards app we've tried testing. The best part of this app is the personalized attention and service that the team offers - no having to talk with a chatbot or support chat window. Ron has been amazing at getting our account up and running and we've already seen an uptick in customers signing up and more people redeeming points based on his recommendations.
March 14, 2025
If you need an reviews, something like trustpilot, which still costs and fortune, then you should strongly consider Bayrewards. The team is awesome with a small company vibe and great onboarding process and they have all the features you want so I am here to recommend them to you. Thanks and good luck to all
Jan. 29, 2025
we're a small business in Las Vegas, NV. for a LONG time now, we were having trouble finding a loyalty program that wasn't complicated, that allowed some customization, and had referrals attached. BayRewards fit exactly what we needed before and need today! the account support we've received is SUPREME. every question and concern on the platform that we had on "can we do this" or "we want this but don't know how to build it." to the people higher up in their company, I hope you recognize Mace P. for his everlasting assistance on our account! the guy is VERY personable and knows how to get things done while being polite. I'm happy to work with him again!
Nov. 20, 2024
Mace was able to assist with a smooth transition from our previous rewards app and has a deep understanding of what we are looking for while also offering great insights to help us grow and succeed.
Oct. 21, 2024
I’ve had an incredible experience using BayRewards: Loyalty & Referral! From the start, the platform has been fantastic, and Ron has been absolutely amazing in helping me with everything. Whether I had questions or needed assistance setting things up, Ron has been there every step of the way, making the whole process smooth and efficient. The best part is how easy it is to get support when I need it. If I ever run into trouble or need clarification, I can simply schedule a Google meeting with Ron, and he’s always available to walk me through it. His expertise and willingness to help have made all the difference. I highly recommend BayRewards to anyone looking for a reliable and supportive loyalty and referral program. You’ll be in great hands!
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