Bazaarvoice Reviews & Photos for Shopify

Bazaarvoice Reviews & Photos

Collect product reviews & photos that inspire customers to buy

Rating

3.4

feedback

12

Reviews

chart

#4,250

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    67%
  • More than a year
    17%

Reviews Summary

The reviews for the Bazaarvoice Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include a smooth onboarding process, responsive account managers, and positive experiences with the team. Users have highlighted the impact of the app on improving conversion rates, user engagement, and organic search rankings. However, negative themes include struggles with review syndication, lack of essential features like rating filters, clunky platform interface, poor customer service, rigid contracts, and issues with review collection and incentivization. Some users have expressed disappointment with the overall functionality and performance of the app, leading to a desire to switch to alternative review platforms.

Highlights

Smooth onboarding process and responsive account managers
Positive impact on conversion rates and user engagement
Struggles with review syndication and lack of essential features
Poor customer service and rigid contracts
Issues with review collection and incentivization

Rating Breakdown

  • 5
    33% (4 ratings)
  • 4
    8% (1 ratings)
  • 3
    8% (1 ratings)
  • 2
    8% (1 ratings)
  • 1
    42% (5 ratings)

Reviews with Text

  • 92% (11)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 4, 2026

We recently migrated from Yotpo to Bazaarvoice and the entire experience was so smooth. The onboarding process was fast, well organized, and much easier than we expected. The Bazaarvoice team handled nearly everything for us, making the transition very low lift. Our account manager was fantastic—very communicative, responsive, and helpful throughout the entire process. Whenever we had questions, the team was quick to respond and made sure everything stayed on track. Overall, it was a great experience and we’re very happy with the switch and would highly recommend!

Using app

--

Total reviews

3

Average rating

5.0

2 / 5 Share

Dec. 23, 2025

Once the reviews are up, they look great! But syndication is always a struggle. It is really like pulling teeth to get the reviews syndicated

Using app

10 months

Total reviews

1

Average rating

2.0

5 / 5 Share

Dec. 17, 2025

Enice was fantastic to work with—very responsive and really took the time to understand my concerns and the overall project. Jackson and Parvati were also great and made sure everything got done efficiently and correctly. Overall, a very positive experience with the whole team.

Store

TarpSOS

Using app

4 months

Total reviews

2

Average rating

5.0

3 / 5 Share

Dec. 10, 2025

At this time, we can’t use the available data to create a “Rating: High to Low” filter on the collection pages. We pay over 10k a year and this basic feature is not available. Very disappointed and once the contract ends we will be moving onto something else.

Using app

Almost 2 years

Total reviews

1

Average rating

3.0

5 / 5 Share

Nov. 14, 2025

Nous utilisons Bazaarvoice depuis maintenant deux ans et nous en sommes pleinement satisfaits. La solution a eu un réel impact sur nos performances : elle a contribué à améliorer significativement le taux de conversion de nos pages produits, tout en augmentant le temps passé par les utilisateurs sur celles-ci. Nous avons également constaté une amélioration notable de notre référencement organique grâce à l’intégration des contenus générés par les utilisateurs. Une solution fiable, efficace et réellement créatrice de valeur pour nos parcours digitaux.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

All reviews

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