Bazaarvoice Reviews & Photos
Collect product reviews & photos that inspire customers to buy
Rating
3.4
feedback
12
chart
#4,250
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
0%
-
Less than a month
0%
-
Less than a year
67%
-
More than a year
17%
Reviews Summary
The reviews for the Bazaarvoice Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include a smooth onboarding process, responsive account managers, and positive experiences with the team. Users have highlighted the impact of the app on improving conversion rates, user engagement, and organic search rankings. However, negative themes include struggles with review syndication, lack of essential features like rating filters, clunky platform interface, poor customer service, rigid contracts, and issues with review collection and incentivization. Some users have expressed disappointment with the overall functionality and performance of the app, leading to a desire to switch to alternative review platforms.
Highlights
All reviews
March 4, 2026
We recently migrated from Yotpo to Bazaarvoice and the entire experience was so smooth. The onboarding process was fast, well organized, and much easier than we expected. The Bazaarvoice team handled nearly everything for us, making the transition very low lift. Our account manager was fantastic—very communicative, responsive, and helpful throughout the entire process. Whenever we had questions, the team was quick to respond and made sure everything stayed on track. Overall, it was a great experience and we’re very happy with the switch and would highly recommend!
Dec. 23, 2025
Once the reviews are up, they look great! But syndication is always a struggle. It is really like pulling teeth to get the reviews syndicated
Dec. 17, 2025
Enice was fantastic to work with—very responsive and really took the time to understand my concerns and the overall project. Jackson and Parvati were also great and made sure everything got done efficiently and correctly. Overall, a very positive experience with the whole team.
Dec. 10, 2025
At this time, we can’t use the available data to create a “Rating: High to Low” filter on the collection pages. We pay over 10k a year and this basic feature is not available. Very disappointed and once the contract ends we will be moving onto something else.
Nov. 14, 2025
Nous utilisons Bazaarvoice depuis maintenant deux ans et nous en sommes pleinement satisfaits. La solution a eu un réel impact sur nos performances : elle a contribué à améliorer significativement le taux de conversion de nos pages produits, tout en augmentant le temps passé par les utilisateurs sur celles-ci. Nous avons également constaté une amélioration notable de notre référencement organique grâce à l’intégration des contenus générés par les utilisateurs. Une solution fiable, efficace et réellement créatrice de valeur pour nos parcours digitaux.
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