Bazaarvoice Reviews & Photos

Dec. 23, 2025

Once the reviews are up, they look great! But syndication is always a struggle. It is really like pulling teeth to get the reviews syndicated

Dec. 17, 2025

Enice was fantastic to work with—very responsive and really took the time to understand my concerns and the overall project. Jackson and Parvati were also great and made sure everything got done efficiently and correctly. Overall, a very positive experience with the whole team.

Dec. 10, 2025

At this time, we can’t use the available data to create a “Rating: High to Low” filter on the collection pages. We pay over 10k a year and this basic feature is not available. Very disappointed and once the contract ends we will be moving onto something else.

Nov. 14, 2025

Nous utilisons Bazaarvoice depuis maintenant deux ans et nous en sommes pleinement satisfaits. La solution a eu un réel impact sur nos performances : elle a contribué à améliorer significativement le taux de conversion de nos pages produits, tout en augmentant le temps passé par les utilisateurs sur celles-ci. Nous avons également constaté une amélioration notable de notre référencement organique grâce à l’intégration des contenus générés par les utilisateurs. Une solution fiable, efficace et réellement créatrice de valeur pour nos parcours digitaux.

May 8, 2025

I don’t usually leave reviews, but I feel like other businesses need to hear this. We’ve been working with Bazaarvoice at Sun Home Saunas and it’s honestly been one of the worst vendor experiences we’ve ever had. Their customer service is awful—slow to respond, unhelpful, and just generally not supportive. The platform itself is super clunky and outdated, which made even basic things frustrating. But the worst part? Their contracts. We had to shut down our B2B program due to the tariffs, and even though our 12-month term was up, they refused to let us out. They’re hiding behind legal fine print and taking a “gotcha” approach instead of working with us like partners. I've never dealt with a company that was this rigid, impersonal, and honestly just unpleasant to work with. If you're thinking about using Bazaarvoice, I’d seriously recommend looking at other options. Feel free to reach out if you want to hear the full story—[email protected]. Happy to chat.