Bazaarvoice Ratings & Reviews
The reviews for the Bazaarvoice Shopify App are a mix of positive and negative feedback. Positive aspects include excellent onboarding experiences, quick and easy implementation, responsive account managers, and positive impact on performance metrics such as conversion rates and user engagement. Users appreciate the integration with Shopify and the design of the reviews on their site. However, negative feedback revolves around issues with review syndication, lack of essential features like incentivizing reviews, high cost, poor customer support, and a decrease in the number of reviews collected after switching to Bazaarvoice. Some users find the platform cumbersome to use and express disappointment in the overall functionality of the app.
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In early 2026, we moved to Bazaarvoice from Stamped.io. We had a fantastic onboarding experience with their team - they communicated well, answered all of our questions, and made our transition as smooth as possible. They even met our tight timeline request! The platform continues to improve it's integration with Shopify & and their team does a great job of making us aware of these. Great app & experience!
Very easy and quick implementation!
We recently migrated from Yotpo to Bazaarvoice and the entire experience was so smooth. The onboarding process was fast, well organized, and much easier than we expected. The Bazaarvoice team handled nearly everything for us, making the transition very low lift. Our account manager was fantastic—very communicative, responsive, and helpful throughout the entire process. Whenever we had questions, the team was quick to respond and made sure everything stayed on track. Overall, it was a great experience and we’re very happy with the switch and would highly recommend!
Once the reviews are up, they look great! But syndication is always a struggle. It is really like pulling teeth to get the reviews syndicated
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