Bazaarvoice Ratings & Reviews
Collect product ratings, reviews that inspire customers to buy
Rating
4.0
feedback
15
chart
#3,602
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
0%
-
Less than a month
0%
-
Less than a year
73%
-
More than a year
13%
Reviews Summary
Bazaarvoice has received a mix of positive and negative reviews from ecommerce merchants. On the positive side, many users praised the app for its smooth onboarding process, quick implementation, and helpful customer support team. The platform's integration with Shopify was highlighted as a strong point, with users appreciating the improvements made in this area. Additionally, the app was credited for its impact on conversion rates, user engagement, and organic search rankings. However, there were also negative aspects mentioned, such as difficulties with review syndication, lack of certain features like a rating filter, high cost, poor customer service experiences, and issues with incentivizing reviews. Some users expressed frustration with the platform's clunkiness, outdated interface, and limitations in customization options. Despite the positive feedback on functionality and integration, the negative reviews mainly focused on usability, customer service, and pricing concerns.
Highlights
Review RSS Feed
All reviews
April 22, 2026
In early 2026, we moved to Bazaarvoice from Stamped.io. We had a fantastic onboarding experience with their team - they communicated well, answered all of our questions, and made our transition as smooth as possible. They even met our tight timeline request! The platform continues to improve it's integration with Shopify & and their team does a great job of making us aware of these. Great app & experience!
March 4, 2026
We recently migrated from Yotpo to Bazaarvoice and the entire experience was so smooth. The onboarding process was fast, well organized, and much easier than we expected. The Bazaarvoice team handled nearly everything for us, making the transition very low lift. Our account manager was fantastic—very communicative, responsive, and helpful throughout the entire process. Whenever we had questions, the team was quick to respond and made sure everything stayed on track. Overall, it was a great experience and we’re very happy with the switch and would highly recommend!
Dec. 23, 2025
Once the reviews are up, they look great! But syndication is always a struggle. It is really like pulling teeth to get the reviews syndicated
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