Bazaarvoice Ratings & Reviews
The reviews for the Bazaarvoice Shopify app are mixed, with both positive and negative feedback from users. Positive aspects include easy and quick implementation, smooth migration processes, helpful account managers, and positive experiences with the onboarding team. Users appreciate the impact on conversion rates, user engagement, and organic search rankings. However, negative themes include difficulties with syndication, lack of support for key features like incentivizing reviews, high costs, poor review collection, and issues with customer support and promised benefits not being delivered.
Terrible experience with Bazaarvoice overall. You need them to enable your account on their end, this app is useless without that. And they offer absolutely no support to do that, just a support team that will keep running you in circles making you want to rip your hair out and never use bazaarvoice again.
In early 2026, we moved to Bazaarvoice from Stamped.io. We had a fantastic onboarding experience with their team - they communicated well, answered all of our questions, and made our transition as smooth as possible. They even met our tight timeline request! The platform continues to improve it's integration with Shopify & and their team does a great job of making us aware of these. Great app & experience!
Very easy and quick implementation!
We recently migrated from Yotpo to Bazaarvoice and the entire experience was so smooth. The onboarding process was fast, well organized, and much easier than we expected. The Bazaarvoice team handled nearly everything for us, making the transition very low lift. Our account manager was fantastic—very communicative, responsive, and helpful throughout the entire process. Whenever we had questions, the team was quick to respond and made sure everything stayed on track. Overall, it was a great experience and we’re very happy with the switch and would highly recommend!
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