Bazaarvoice Reviews & Photos
Collect product reviews & photos that inspire customers to buy
Rating
3.7
feedback
13
chart
#3,641
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
0%
-
Less than a month
0%
-
Less than a year
69%
-
More than a year
15%
Reviews Summary
The reviews for the Bazaarvoice Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include a smooth onboarding process, responsive account managers, and impactful results on conversion rates and organic search rankings. Users appreciate the design and functionality of the app, especially in filtering reviews. However, negative themes include difficulties with syndication, lack of essential features like rating filters, high costs, poor customer service, clunky platform interface, and issues with review collection and incentivization. Some users have expressed frustration with contracts and a significant decrease in review numbers after switching to Bazaarvoice.
Highlights
Review RSS Feed
All reviews
March 4, 2026
We recently migrated from Yotpo to Bazaarvoice and the entire experience was so smooth. The onboarding process was fast, well organized, and much easier than we expected. The Bazaarvoice team handled nearly everything for us, making the transition very low lift. Our account manager was fantastic—very communicative, responsive, and helpful throughout the entire process. Whenever we had questions, the team was quick to respond and made sure everything stayed on track. Overall, it was a great experience and we’re very happy with the switch and would highly recommend!
Dec. 23, 2025
Once the reviews are up, they look great! But syndication is always a struggle. It is really like pulling teeth to get the reviews syndicated
Dec. 17, 2025
Enice was fantastic to work with—very responsive and really took the time to understand my concerns and the overall project. Jackson and Parvati were also great and made sure everything got done efficiently and correctly. Overall, a very positive experience with the whole team.
Dec. 10, 2025
At this time, we can’t use the available data to create a “Rating: High to Low” filter on the collection pages. We pay over 10k a year and this basic feature is not available. Very disappointed and once the contract ends we will be moving onto something else.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more