ItalianShoesOnline review for BDroppy Fashion Dropshipping
Aug. 15, 2023
UPDATE: (August 165th, 2023) I was thinking of changing my initial review to higher ratings. However, my last encounter has been the worst. My products are not syncing with the Bdroppa list. I have been trying to fix this for the last 3 weeks. I have to say their support is extremely terrible. I know that they might not be able to fix right away, but they have to communicate with us let us know what is going on. Only thing I have heard them for 3 weeks is that their technician is working on it. Really? for 3 weeks? I do not think they even know the issue I am having even after so many screenshots and explanations. They have good products. That is the only reason I am still with them until now. I just started the advertising campaign and I had to pause everything, and this is terrible. I hope someone from Bdroppa will REALLY read this and address the root cause. They have potential if provide better support. =============================== ---- I upgraded this app so I can have more products and other features. They took my payment, but have not provide any paid features. I have sent them multiple messages/tickets and yet to hear back!!! They seems to have products that I am looking for. However I am not happy with their support so far. I am not sure what to expect if I need customer support in the future for any of my orders. Why can't they have some dedicated resources for drop-shipping customers? They need to gain the trust. Seems they are actively replying here. Hopefully they will pay attention to my message here!!!!
Hi ItalianShoesOnline, we are so sorry to hear about the inconvenience you experienced with our app, our customer service team this morning has responded to you. We hope you can change your mind about our app and appreciate its 100% potential. We always remain available for our customers. The BDroppy Team