All reviews

Rating Breakdown

  • 5
    52% (11 ratings)
  • 4
    0% (0 ratings)
  • 3
    5% (1 ratings)
  • 2
    10% (2 ratings)
  • 1
    33% (7 ratings)

Reviews with Text

  • 100% (21)
Review RSS Feed Review RSS Feed

1 / 5 Share

Sept. 13, 2025

I cannot get the options to show up on my shop site.

Using app

7 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there! 👋 Please make sure the app is enabled and the option set is assigned to your product. If it still doesn’t show, reach out to our support — we’ll help you fix it right away!

1 / 5 Share

July 31, 2025

This app appears user friendly and simple to use. However, I require an upcharge feature on products, which the app does not offer without upgrading to a plan. Upon subscribing for $9.95, the feature still does not work. My shop system does not automatically recognize the feature. There is no live chat support, and you have to search for a way to contact any type of support. There is only an email. I emailed support asking if there was a way to configure or add code and have not received a response. There is no tutorial anywhere regarding my issue. There is no free trial, so the only way to test whether it works with your shop is by subscription, and so far I've heard nothing regarding a refund. I had the subscription for all of 5 minutes. If you're going to pay any money for a subscription, I'd skip this app and find one of the other several available for Shopify.

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback. We’re sorry for the trouble you experienced, but glad to confirm the issue has since been resolved. Please don’t hesitate to reach out if you need further help!

1 / 5 Share

Nov. 29, 2023

useless on your orders. cannot see personalization on cart or orders at all and does not explain how to fix this

Using app

12 days

Total reviews

1

Average rating

1.0

Developer Reply

Apologies for the confusion! Our team is ready to help you set up personalization visibility correctly on your orders and cart.

1 / 5 Share

Nov. 27, 2023

Very glitchy, it resets all fields repeatedly, Ive had to redo everything around 3 times in the last week as it reformats and deletes fields that were previously inputted. Very frustrating!!!!

Using app

Almost 3 years

Total reviews

1

Average rating

1.0

Developer Reply

Apologies for the inconvenience! We’d like to investigate and fix this for you, our support team is ready to assist.

1 / 5 Share

May 20, 2021

This app DOES NOT work with custom themes since the update. We emailed the developer asking if we needed to adjust anything in the code and no reply. Followed up with another email a few days later and still no reply. Unfortunately you're forced to upgrade (and skip the trial) to test the pricing add on functionality so we're now $9.95 out of pocket with a useless app. We ended up installing Infinite Options which worked first time.

Store

WellBox

Using app

3 days

Total reviews

7

Average rating

3.4

Developer Reply

We’re very sorry for the frustration this caused. We strive to respond promptly and regret the delay. Please contact our support team so we can assist with theme compatibility and help resolve any issues.

1 / 5 Share

April 6, 2021

The app developer was very helpful in setting up the app and it was easy to use. However, following changes to the store theme this app no longer works and Thomas simply refuses to offer any support yet continues to take monthly subscriptions.

Store

Amgrace

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

We’re very sorry for the issues you’ve experienced. Please reach out to our support team so we can help resolve the compatibility problem with your theme.

1 / 5 Share

Nov. 16, 2019

WARNING Crap app. Broke my site and the developers won't reply to my email. I CAN'T ADD ANY OTHER APPS TO MY SITE NOW. Had to reach out to Shopify support and they said these guys messed it and they said I can wait for the developer to reply to my email which it has been 2 weeks or I can hire someone to fix it. THIS IS BS. Get this app if you want your store to break and not work...

Using app

About 9 hours

Total reviews

2

Average rating

2.5

Developer Reply

Hello, Could to contact us with your detail problem?