BeProfit ‑ Profit Analytics
The reviews for the BeProfit Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include accurate profit tracking, helpful support, detailed analytics, and user-friendly dashboard. Users appreciate the one-on-one support provided by the team, especially for complex setups. The app is praised for its ability to consolidate data from multiple stores and provide valuable insights for managing businesses efficiently. On the other hand, negative reviews mention issues with billing support, misleading profit reporting, slow responses from customer service, and difficulties in canceling subscriptions or obtaining refunds. Some users expressed frustration with the lack of transparency in refund policies and the unresponsiveness of support channels.
Someone installed this app in 2023 and company has been paying $720 per year since --- never used. They will not respond to my emails and will not cancel the subscription or refund even though I requested cancellation prior to being charged.
Hi Adrienne We apologize for the inconvenience. Please reach out to [email protected]. We are happy to assist you with this.
Great app and tracks profit accurately. Would recommend it for sure!
Very disappointed with the billing support experience so far. The subscription cancellation issue remains unresolved despite multiple follow-ups. The process has been unclear and unnecessarily stressful.
Hi, we're sorry to hear about the frustration this caused. We can confirm that a full refund has been processed and your subscription has been cancelled. We appreciate your patience and hope this resolves things for you. Please don't hesitate to reach out if there's anything else we can help with.
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