BeProfit ‑ Profit Analytics
The reviews for the BeProfit Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include accurate profit tracking, helpful support, detailed analytics, and ease of use. Users appreciate the platform's ability to provide clear insights into their business performance and help them make informed decisions. On the other hand, negative reviews mention issues with billing support, misleading profit reporting, slow response times from customer service, and difficulties in canceling subscriptions or obtaining refunds. Some users also expressed frustration with the lack of transparency and communication regarding policies and pricing.
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Someone installed this app in 2023 and company has been paying $720 per year since --- never used. They will not respond to my emails and will not cancel the subscription or refund even though I requested cancellation prior to being charged.
Hi Adrienne We apologize for the inconvenience. Please reach out to [email protected]. We are happy to assist you with this.
Great app and tracks profit accurately. Would recommend it for sure!
Very disappointed with the billing support experience so far. The subscription cancellation issue remains unresolved despite multiple follow-ups. The process has been unclear and unnecessarily stressful.
Hi, we're sorry to hear about the frustration this caused. We can confirm that a full refund has been processed and your subscription has been cancelled. We appreciate your patience and hope this resolves things for you. Please don't hesitate to reach out if there's anything else we can help with.
We have tested a few profit-tracking platforms over time, and BeProfit is by far the most accurate and analytical one we’ve used. The level of detail and clarity it provides gives us real confidence in our numbers; especially with the complexity of our expense structure. At the beginning, we had quite a few setup questions because our cost structure isn’t simple. Anthony personally offered one-on-one support to make sure everything was configured properly. What stood out the most was his commitment. Even though the time zone meant some ridiculous hours for him, he still made himself available and patient throughout the process. That level of service is rare. BeProfit goes above and beyond, not just as a software platform but as a team that genuinely cares about its users getting it right. We honestly wish every platform we deal with provided this kind of support and professionalism. Highly recommended.
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