Super Sea Moss review for BeProfit ‑ Profit Analytics
Jan. 29, 2023
This app and company is a SCAM!!!! Look through all the other reviews, they'll charge you high amounts even if you don't use the app and then REFUSE to refund you and try their best to hold your money from you. They don't reply to any e-mails or support. Do yourself a favour and just don't download this app. AVOID
Hey Super Sea Moss team, Thank you for your feedback and for bringing this issue to our attention. I am sorry for any confusion regarding the billing process. I want to clarify that the charge was only applied after the free trial ended, and all billing is automated through Shopify. Our support team has added you to the Shopify support correspondence to confirm this information. Our team has already shared your concerns with Shopify support for clarification and resolution. At BeProfit, our priority is to provide exceptional customer service and support. If you have any further questions or concerns, I would happily schedule a call with you directly to address them. You can reach me directly at ✉️ [email protected]. We value your feedback and would love the opportunity to work through any issues and ensure you are delighted with our system. Best regards, Eden Amirav, CEO, BeProfit
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