smart pattern making review for BestChat: AI Chatbot+Live Chat

As promised, here is my updated review. First, I gave them a ( 3) stars for asking me for a review without using their service. Now, is ( 1 )start due to nobody responding to any of my 2 emails I sent 3 days ago to costumer service. Costumer service is very important. If you have a service or want to gain new customers it is imperative that you respond quickly otherwise, you leave a bad impression for potential customers and users in general.