BestChat: AI Chatbot+Live Chat
The BestChat AI Chatbot+Live Chat app has received mostly positive reviews from users. Customers appreciate the ease of use and time-saving features of the app, with many praising the AI's ability to learn quickly and provide accurate responses to customer queries. The app's customization options and the combination of AI-driven chatbot and live chat support are highlighted as valuable features. However, there are some concerns raised by users, such as issues with notifications, slow AI response times, and the lack of multilanguage support in certain cases. Customer service responsiveness is also mentioned as an area that needs improvement, with some users reporting difficulties in getting timely assistance.
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Amazing app. Made everything much easier for users. Thank you for founding this app seriously.
It's overly 'smart' and a bit out of control. It promised an immediate reshipment to a customer (even committed to delivery time!) when we were offline without any consent from us or notification afterwards - this has caused a big customer frustration and related financial loss.
Hi Lansei China, thank you for your honest feedback. We understand your concerns and will carefully review this issue to improve the service and avoid such situations.
perfect！！！！！！！！
Hi Regen-tech,Thank you for your feedback and support. We truly appreciate it.👍
Hi Stockodea,Your feedback is like a sunshine on a cloudy day! ☀️
So far so good. I hope that will be updated with some capabilites in the future. Would be nice for AI to be able to create orders and checkout links.
Hi Simple Card, thank you for your positive feedback! 😊 We appreciate your suggestions and will seriously consider adding new features to enhance your experience.
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