Lansei China review for BestChat: AI Chatbot+Live Chat
Dec. 20, 2025
It's overly 'smart' and a bit out of control. It promised an immediate reshipment to a customer (even committed to delivery time!) when we were offline without any consent from us or notification afterwards - this has caused a big customer frustration and related financial loss.
Developer Reply
Hi Lansei China, thank you for your honest feedback. We understand your concerns and will carefully review this issue to improve the service and avoid such situations.
BestChat: AI Chatbot+Live Chat
4.7
140 reviews
Increase Sales & Support with Smart Live Chat and AI...
Developer
Shopify App Store