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Rating
3.3
feedback
4
chart
#15,882
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
50%
-
Less than a month
0%
-
Less than a year
25%
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More than a year
25%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users have praised the app for being effective, easy to set up, and providing quick support for bug fixes and feature requests. Users appreciate the seamless translation and setup process, as well as the app not affecting their page speed rating. However, on the negative side, there are complaints about the app not working for an extended period without updates from developers. Users have also expressed frustration with poor customer support, citing delays in responses to emails and lack of acknowledgment.
Highlights
Review RSS Feed
All reviews
Oct. 17, 2023
The app has stopped working for more than 17 days and no updates from developers. I tried to get in touch with multiple emails but still no reply or fix.
Hello, We apologize for the inconvenience you've experienced with our app. We understand how frustrating it can be when things don't work as expected. We have recently rebuilt our app using the new Shopify App SDK, and all the issues have been resolved. Please update to the latest version to enjoy an improved and seamless experience. If you continue to face any issues or have any questions, feel free to reach out to us directly at [email protected]. We appreciate your patience and thank you for your continued support. Best regards, Rony, Lead Developer
Dec. 15, 2022
This is what we see on our Shopify plus back end as of today: This website is under heavy load (queue full) We're sorry, too many people are accessing this website at the same time. We're working on this problem. Please try again later. We've emailed support twice already and have had no reply thus far. Not even an acknowledgment of our emails. Once we hear back from the support team, we'll possibly update our review, but as it stands, support is very poor.
Feb. 12, 2021
Great app! So far so good, I’ll update this review if things change but everything is working as expected. App doesn’t kill my pagespeed rating and it’s easy to setup.
Feb. 3, 2021
No manual setup needed, translation and setup was done within view minutes. A small bug and two feature wishes was added on the same day, support cannot be better. Strong recommendation.
Thank you very for your review, it's really inspiring!
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