All reviews

Rating Breakdown

  • 5
    60% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    20% (1 ratings)
  • 1
    20% (1 ratings)
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1 / 5 Share

Oct. 17, 2023

The app has stopped working for more than 17 days and no updates from developers. I tried to get in touch with multiple emails but still no reply or fix.

Store

Ecigone

Using app

Over 2 years

Total reviews

10

Average rating

4.4

Developer Reply

Hello, We apologize for the inconvenience you've experienced with our app. We understand how frustrating it can be when things don't work as expected. We have recently rebuilt our app using the new Shopify App SDK, and all the issues have been resolved. Please update to the latest version to enjoy an improved and seamless experience. If you continue to face any issues or have any questions, feel free to reach out to us directly at [email protected]. We appreciate your patience and thank you for your continued support. Best regards, Rony, Lead Developer

2 / 5 Share

Dec. 15, 2022

This is what we see on our Shopify plus back end as of today: This website is under heavy load (queue full) We're sorry, too many people are accessing this website at the same time. We're working on this problem. Please try again later. We've emailed support twice already and have had no reply thus far. Not even an acknowledgment of our emails. Once we hear back from the support team, we'll possibly update our review, but as it stands, support is very poor.

Using app

8 months

Total reviews

14

Average rating

4.8

5 / 5 Share

Aug. 8, 2021

The App was fantastic and effective, it really helped me and i recommend it for other store owners to use it as well

Using app

16 minutes

Total reviews

19

Average rating

4.9

5 / 5 Share

Feb. 12, 2021

Great app! So far so good, I’ll update this review if things change but everything is working as expected. App doesn’t kill my pagespeed rating and it’s easy to setup.

Using app

About 1 hour

Total reviews

3

Average rating

4.0

5 / 5 Share

Feb. 3, 2021

No manual setup needed, translation and setup was done within view minutes. A small bug and two feature wishes was added on the same day, support cannot be better. Strong recommendation.

Using app

About 8 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you very for your review, it's really inspiring!