Kapheino Coffee review for Better Shipping

March 6, 2018

I installed this app because I needed product specific shipping. Turns out my shipping config was much more complex than I previously anticipated. And Better Shipping did EVERYTHING I wanted it to. I could set rates on specific products. I could set caps on shipping rates. I could group products into tiers and apply rates for specific tiers. Everything I needed to do, Better Shipping could do. But the best thing was the support I received from Peter. I submitted a support ticket asking for some help, and Peter responded the same day (within an hour or two) with a solution. It was a great solution, but it made me realise my requirement was a little more complex. So I gave him more detail about my requirement and he suggested another solution. And that was closer to what I needed, but still not perfect. His final suggestion nailed it. I was so impressed with his patience and his obvious desire to help me solve my shipping problem. I wholeheartedly recommend Better Shipping - not just because it's a great app, but because the support is first class.