Rating

4.7

feedback

85

Reviews

chart

#4,943

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    5%
  • Less than a month
    41%
  • Less than a year
    26%
  • More than a year
    27%

Reviews Summary

The Better Shipping app has received overwhelmingly positive reviews from users, with many praising the excellent customer service and support provided by the team. Users have highlighted the app's effectiveness in managing complex shipping requirements, its user-friendly interface, and the prompt responses from the support team. The app has been commended for its ability to set up per-product shipping, handle tiered shipping setups, and cater to specific shipping needs for different regions. Users have also appreciated the quick resolution of any issues they encountered and the willingness of the team to assist with customizations.

Highlights

Excellent customer service and support
Effective management of complex shipping requirements
User-friendly interface and prompt responses
Per-product shipping and tiered shipping setups
Quick issue resolution and willingness to assist with customizations

Rating Breakdown

  • 5
    88% (75 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    4% (3 ratings)
  • 1
    6% (5 ratings)

Reviews with Text

  • 100% (85)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 25, 2025

10/10 experience with the Better Shipping team. They have fully thought out app and a quick response support team via email. Would recommend it for any company working with Shopify or freelancer seeking to meet the client complex needs

Using app

Almost 5 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 3, 2025

Great app we have used for many years now cant fault it, and support is second to none,

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

July 2, 2025

spot on customer service

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2025

A fantastic solution! Works wonderfully, and the support is excellent! Kudos to the team, and keep up the good work!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2025

I needed help during the configuration since we only want to ship to specific zips in Germany. Now everything works! Jess did a great support job! Thank you!

Using app

10 days

Total reviews

1

Average rating

5.0

All reviews

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