Rating

4.7

feedback

86

Reviews

chart

#4,328

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    5%
  • Less than a month
    41%
  • Less than a year
    26%
  • More than a year
    28%

Reviews Summary

The Better Shipping app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service and support provided by the team. Users appreciate the app's functionality in managing complex shipping needs, such as setting up per-product shipping, tiered shipping rates, and restricting shipping to specific locations. The quick responses, knowledgeable staff, and ease of use have been praised consistently. The support team, including members like Peter and Jess, has been commended for their prompt assistance and guidance in configuring the app to meet individual requirements. Overall, users highly recommend Better Shipping for its effectiveness in handling diverse shipping scenarios and the outstanding customer service provided by the team.

Highlights

Exceptional customer service and support
Functionality for managing complex shipping needs
Ease of use and quick responses
Highly recommended by users
Praise for specific team members like Peter and Jess

Rating Breakdown

  • 5
    88% (76 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    3% (3 ratings)
  • 1
    6% (5 ratings)

Reviews with Text

  • 100% (86)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 25, 2025

10/10 experience with the Better Shipping team. They have fully thought out app and a quick response support team via email. Would recommend it for any company working with Shopify or freelancer seeking to meet the client complex needs

Using app

Almost 5 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 3, 2025

Great app we have used for many years now cant fault it, and support is second to none,

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

July 2, 2025

spot on customer service

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2025

A fantastic solution! Works wonderfully, and the support is excellent! Kudos to the team, and keep up the good work!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2025

I needed help during the configuration since we only want to ship to specific zips in Germany. Now everything works! Jess did a great support job! Thank you!

Using app

10 days

Total reviews

1

Average rating

5.0

All reviews

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