Butlers Wine Cellar review for Better Shipping

2 / 5

Dec. 12, 2018

Caused too many problems and took ages for the rates to update to the cart making testing a headache

Using app

About 1 month

Total reviews

5

Average rating

3.0

Developer Reply

Hi! I’m sorry to hear that you had a frustrating time with the app. The reason you might not have been seeing the rates instantly reflected in the checkout is because Shopify ‘caches’ (saves) your cart shipping rates for 24 hours and a new rate is not requested unless the cart contents or shipping address is changed. This speeds up the checkout loading for your customers, but can cause issues when doing test orders. This is also not related to our app and will happen with any Shopify shipping app. If you would like to give Better Shipping another try, please let me know!

Better Shipping for Shopify
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4.5 star
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Better Shipping App for Shopify | Custom Shipping Rates

Developer
Shopify App Store