Siam Blades review for Better Shipping
Aug. 10, 2019
After signing up for the free trial and not using it, a couple charges came out before we noticed it. Upon emailing the app, they worked with shopify to refund our charges. Great customer service and attention to this issue. If anyone needs to cancel their free trial before being charged, simply uninstall the app or contact the app dev if charges do come out.
Developer Reply
We’re sorry to hear that there has been an issue with your billing! To cancel your free trial, you simply need to uninstall the app. We've reached out to both you privately and Shopify on your behalf to resolve the issue. Please note that we follow the Shopify standard billing cycle (https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps).
Developer
Shopify App Store