ZEVALEH review for BigBuy ‑ Dropshipping carriers
Feb. 7, 2023
READ BEFORE YOU PURCHASE. IT MAY SAVE YOUR MONEY. This company does not provide 10% of the value it costs. The price to register and integrate to shopify store costs around 350 euros. The pain does not end here, It is also necessary to have Shopify yearly plan to add this courier app with shopify. I was disappointed with their service from the very beginning. Their website has a lot of bugs. So, I reviewed their company with 1 star. Then they emailed and called me to remove the reviews because of Trustpilot. I asked them to cancel my subscription and for a refund. According to their so-called policies they said they can not refund. So, I am writing my honest review of them again.
Dear Zevaleh We are sorry to read your comment. Please be informed that the annual plan is a Shopify requirement, in case you want to synchronise shipping costs. We confirm that it is not necessary to have annual subscription for the basic features of the app, which are allowed with the basic monthly plan. Our customer service will contact you and provide you with a solution. Cordially, The BigBuy Team