NatureAllure review for BigBuy ‑ Dropshipping carriers
Sept. 29, 2023
Poor service with staff who have no idea, poor system and app! I had problems with the synchronisation from the beginning and I honestly regret that I paid so much for such a system and service that they claimed to be professional. I can't even make changes to my shop without this awful app just changing things again! I put in so much work and time for nothing...This function is not very clear to set up from the beginning and the system can be improved with great desire!! I don't recommend anyone to work with BigBuy.
Dear Partner, We are sorry to read your review. On the other side, we are sure that we can solve all your doubts, as I can see you already contacted us. Our team will be in touch with you again. All the issues you are encountering are all solvable: - Products can be personalized. - Texts, titles, descriptions, images, prices can be modified. - You can change the product selection from the category as many times as you want. It is just a matter of choosing the right configuration for you, we are also working in improving all the information and the guides on our software, so it is easier for you to learn perfectly how to use it. Thank you a lot for choosing BigBuy, our interest is helping you thrive in your business. We remain at your disposal. Best regards, BigBuy Team