bodpoq review for BigBuy ‑ Dropshipping carriers
Sept. 30, 2024
I bought 4 webshops with the hope that… I bought 4 webshops with the hope that integration with Shopify would be easy and that I would get support and help.. It has now been over 9 months and BigBuy's support is the absolute worst I have ever dealt with and they have refused to help and instead send some stupid training video that must have been for the previous version of what it looked like on BigBuy's platform because it has absolutely not been of any help as none of the information is correct!!! It is not only shameful, but I feel robbed as I have paid a lot of money for several webshops without being able to get started, and when I have asked for a refund on the last three occasions, they have completely refused to answer me!!!
Dear partner, Our Customer Success department does its best to help customers with the onboarding of synchronized sales channels through our services. We remind you that on our website, in the Academy section, you will find all the articles on how to properly configure our services and in the Blog section you will find many tips on how to manage the sales side. In any case, we assure you that your comment has been passed on to your agent, who will soon contact you to offer you the best solution. King regards
