AUTO GREENE review for BigBuy ‑ Dropshipping carriers

1 / 5

Jan. 14, 2025

-1, is what i give for BigBuy, they are rubbish, the syncing is not an easy process, the updating is a very long process, when you send them emails, they either take 3+ days to respond or don't respond at all, and when they do eventually respond, it is for an unrelated issue. Yet, they have no issue taking money from your wallet, without any resolution to the problems affecting your inventory. Don't use them. update 14/01/2025. Bigbuy policy 3 to 5 working days for a refund, yet i'm still waiting. Is Bigbuy a scam ??

Using app

4 months

Total reviews

3

Average rating

2.3

Developer Reply

Dear Partner, we are sorry to read your comment. Regarding the synchronization with Shopify, if you need assistance at any step, please don’t hesitate to contact us—we’re here to support you. Additionally, we have a range of helpful articles on our website that can guide you through the process. As for the withdrawal from your wallet, we understand how important this is for you, and we want to resolve it as soon as possible. Due to current security regulations, we kindly request a PDF document with your IBAN from your most recent top-up. This document is essential to ensure the operation is carried out correctly and securely in your account. We know these requests can sometimes be inconvenient, but please rest assured that protecting your funds is our top priority. We’re still waiting to receive this document, and as soon as we have it, we’ll process your request without delay. Kind regards

BigBuy ‑ Dropshipping carriers for Shopify
BigBuy ‑ Dropshipping carriers
1.3 star
14 reviews

Synchronise the cost of BigBuy's transport companies

Developer
Shopify App Store