ZOZOZON review for BigBuy ‑ Dropshipping carriers

After a year as a paying B2B customer (ID 841940), I strongly warn other sellers. In May–June 2026 I was charged six duplicate payments of €89 (€534 total) with no order, invoice or service behind them. BigBuy admitted in writing these charges are "not associated with any order number" and "not recorded in our system" — yet kept the money and refused to refund. My €163.23 wallet balance withdrawal was then delayed, in their words, due to "company restructuring." They close support tickets as "resolved" without resolving anything. I am now recovering funds via bank chargeback and filing regulatory complaints. Check the company's filings and the most recent reviews before paying anything.