solarioss review for BigBuy ‑ Dropshipping carriers
Aug. 1, 2022
Ich hab mir das e-commerce angebot gekauft und versuche nun die App mit meinem Shopify Account zu verbinden, was anscheinend nicht funktioniert, da ich Shopify dafür jährlich haben muss, obwohl ich das Angebot bereits gekauft habe.
Dear Solarios, Thank you for your review. We are here to help you: 1) The app works with any Shopify plan. With monthly plan, you can synchronize everything, except the carriers' shipping rate. 2) If you have Yearly Plan, but you cannot activate the carriers' shipping rate, please contact Shopify Support and ask them to activate it for your shop. You can ready more information on this page: https://help.shopify.com/de/manual/shipping/setting-up-and-managing-your-shipping/enabling-shipping-carriers We kindly remind you that the app is working correctly for the rest of the users and it has no issues. ------ On the other side, whenever you need support, you are free to contact us on our website ticket area -> https://www.bigbuy.eu/de/contact ---- Lastly, please consider updating the review if we solved your doubt and you finally synchronized correctly your shop. We remain at your disposal. Best regards, Tech Support Department BigBuy
