Goodzbuz review for BigBuy ‑ Dropshipping carriers
Dec. 5, 2022
I am not very happy with their service. Shipping to Switzerland is not optimised. I need to include shipping and customs fee in the price of the products but Bigbuy doesnt allow to do that. They oblige the end customers to pay for it which doesnt comply with Google policies. My GMC got suspended because of that and they dont have a solution.
Dear Assem, Thank you for your review. We are sorry to see that you gave 1 star, when the synchronization is working perfectly. Please be reminded that customs feed and import taxes, cannot be included in the prices of products, as they are not fixed (they depend on many customs factors). On the other side, Shopify does not allow basic plan users to use such options, read here: https://help.shopify.com/en/manual/markets/duties-and-import-taxes/charging-duties Regarding the shipping costs, we do not force you to use them and you can easily adjust prices to include shipping costs in the price of the products, so you can offer free shipping. We hope to see you with us for a long time, and reconsider your review. We remain at your disposal. Best regards, BigBuy
