Rating

4.9

feedback

129

Reviews

chart

#3,650

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    0%
  • Less than a month
    7%
  • Less than a year
    84%
  • More than a year
    5%

Reviews Summary

The reviews for the BIK app are overwhelmingly positive, with users praising its effectiveness in managing communications, customer journeys, and marketing across various platforms like WhatsApp, Instagram, and email. Users appreciate the user-friendly interface, powerful tools, seamless integration with Shopify, and the support team's responsiveness and efficiency. The app has been described as a game-changer for email marketing strategies, customer retention, and overall business efficiency. Some users specifically mentioned the helpfulness of individual team members like Nishant, Vedavyas, Rishabh, and Sarangi in providing excellent support and guidance. However, there were a few minor suggestions for improvements, such as adding more customization options and search features in the app.

Highlights

Positive user experience and effectiveness in managing communications and marketing
User-friendly interface and powerful tools
Responsive and efficient support team
Appreciation for individual team members providing excellent support
Suggestions for minor improvements and additional features

Rating Breakdown

  • 5
    94% (121 ratings)
  • 4
    3% (4 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 96% (124)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 30, 2025

Good app to manage our communications and journeys to our customers. The team is also supportive with fast responses wherever required. Highly recommended.

Store

Stoga

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

Using app

Over 1 year

Total reviews

8

Average rating

5.0

4 / 5 Share

Sept. 22, 2025

The Platform is really good even the support is quick and efficient.

Store

Aroka

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 22, 2025

great app for whatsapp marketing. supportive team. must have.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

Nice app and support from Nishant from BIK team, improved our email and whatsapp marketing efficiency. Also improved domain reputation for our email domain.

Store

Aachho

Using app

3 months

Total reviews

3

Average rating

5.0

All reviews

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