BIK Instagram, Whatsapp, Email for Shopify

BIK Instagram, Whatsapp, Email

Create intelligent segments to target customers

Developer

Rating

4.7

feedback

52

Reviews

chart

#2,768

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    2%
  • Less than a month
    6%
  • Less than a year
    75%
  • More than a year
    0%

Reviews Summary

The BIK app has received overwhelmingly positive reviews from users, with many highlighting its user-friendly interface, efficient automated journeys, and excellent customer support. Users appreciate the seamless integration with various marketing channels like WhatsApp, Instagram, Email, and SMS, as well as features such as advanced chatbots, gamification tools, and robust analytics. The app is praised for streamlining marketing processes, enhancing customer interaction, and improving user engagement. However, there are a few negative reviews mentioning issues with pricing and customer service responsiveness.

Highlights

Positive reviews highlight user-friendly interface, efficient automated journeys, excellent customer support, seamless integration with marketing channels, advanced chatbots, gamification tools, and robust analytics.
Negative reviews mention issues with pricing and customer service responsiveness.

Rating Breakdown

  • 5
    88% (46 ratings)
  • 4
    6% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

June 19, 2024

BIK is an excellent UI application for managing customer requirements and facilitating seamless communication. However, it may be cost-prohibitive for small businesses. Throughout our journey, the support team has been highly responsive and proactive.

Using app

--

Total reviews

2

Average rating

4.5

5 / 5 Share

June 19, 2024

It's truly an all-in-one platform that brings together everything you need in one place. The layout is clean and well-organized, ensuring that even new users can find what they need without any confusion. Moreover, the app's functionality is impressive.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

BIK is a very user-friendly platform that is ideal for beginners. Overall, the UI is really fantastic and simple to use. The group works quickly to resolve problems and create routes that meet our needs.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2024

I've been using Bik for our email marketing needs, and it has been an incredible experience. The platform is user-friendly, offering a range of powerful features. What truly sets Bik apart is their exceptional team support. Anytime we encountered an issue or had a question, their support team responded promptly and went above and beyond to assist us. Their expertise and dedication are unparalleled. Overall, Bik is a fantastic choice for anyone looking to elevate their email & whatsapp marketing efforts. Highly recommended!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2024

One stop solution for retention. Their analytics is a great help to clearly understand the journey and flows. The support team is also exceptionally helpful and responsive

Using app

6 months

Total reviews

2

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more