BIK Instagram, Whatsapp, Email
eCommerce Marketing + Helpdesk - All in one platform
Rating
4.9
feedback
129
chart
#3,650
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
0%
-
Less than a month
7%
-
Less than a year
84%
-
More than a year
5%
Reviews Summary
The reviews for the BIK app are overwhelmingly positive, with users praising its effectiveness in managing communications, customer journeys, and marketing across various platforms like WhatsApp, Instagram, and email. Users appreciate the user-friendly interface, powerful tools, seamless integration with Shopify, and the support team's responsiveness and efficiency. The app has been described as a game-changer for email marketing strategies, customer retention, and overall business efficiency. Some users specifically mentioned the helpfulness of individual team members like Nishant, Vedavyas, Rishabh, and Sarangi in providing excellent support and guidance. However, there were a few minor suggestions for improvements, such as adding more customization options and search features in the app.
Highlights
All reviews
Sept. 30, 2025
Good app to manage our communications and journeys to our customers. The team is also supportive with fast responses wherever required. Highly recommended.
Sept. 22, 2025
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