BIK Instagram, Whatsapp, Email
Deploy AI on Instagram, WhatsApp, Email & SMS to boost...
Rating
4.8
feedback
129
chart
#5,319
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
0%
-
Less than a month
7%
-
Less than a year
82%
-
More than a year
5%
Reviews Summary
The reviews for the BIK app on Shopify are overwhelmingly positive, with users praising the platform for its user-friendly interface, efficient customer support, and effectiveness in managing communication and marketing campaigns. Many users highlight the seamless integration with multiple channels like WhatsApp, Instagram, and email, as well as the automation capabilities that have improved their customer engagement and retention rates. The support team, especially individuals like Nishant, Vedavyas, Rishabh, and Rajat, receives high praise for their responsiveness and helpfulness in onboarding and troubleshooting. However, there are a few negative reviews mentioning issues with onboarding delays, support team allocation, and campaign failures on WhatsApp.
Highlights
Review RSS Feed
All reviews
Jan. 31, 2026
Absolutely horrible experience with our Brand Nutrispray. - They take 3 months advance, since they know their customer support and onboarding is horrible. Brand cannot get this money back. - Their onboarding team is horrible - Took 2 weeks and still couldnt onboard our journey messages - The marketing promises made by Mr Prem Kisan were all false. We said the 1 thing important to us was customer support and Onboarding support. They put a largely incompetent team that would setup calls after work hours - They seem to be understaffed. We requested Twice for a change in Support manager, unfortunately no one was allocated. DONOT GO TO BIK. Its a complete loss of your 3 month amount.
Sept. 30, 2025
Good app to manage our communications and journeys to our customers. The team is also supportive with fast responses wherever required. Highly recommended.
Sept. 22, 2025
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