BIK Instagram, Whatsapp, Email
Deploy AI on Instagram, WhatsApp, Email & SMS to boost...
Rating
4.8
feedback
131
chart
#4,934
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
0%
-
Less than a month
8%
-
Less than a year
82%
-
More than a year
5%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its effectiveness in managing communications and customer journeys, with many highlighting the supportive and responsive team behind the app. Users appreciate the ease of use, seamless integration with Shopify, and the powerful features that enhance email and WhatsApp marketing efforts. The platform's automation capabilities, user-friendly interface, and reliable email delivery are mentioned as significant advantages. Additionally, the customer support team, especially account managers like Nishant and Rishabh, receive high praise for their assistance and guidance in setting up campaigns and workflows. However, there are a few mentions of issues with WhatsApp campaign failures and the need for additional features like keyword search in chats and customization options for different platforms like Instagram and Facebook.
Highlights
Review RSS Feed
All reviews
Jan. 31, 2026
Absolutely horrible experience with our Brand Nutrispray. - They take 3 months advance, since they know their customer support and onboarding is horrible. Brand cannot get this money back. - Their onboarding team is horrible - Took 2 weeks and still couldnt onboard our journey messages - The marketing promises made by Mr Prem Kisan were all false. We said the 1 thing important to us was customer support and Onboarding support. They put a largely incompetent team that would setup calls after work hours - They seem to be understaffed. We requested Twice for a change in Support manager, unfortunately no one was allocated. DONOT GO TO BIK. Its a complete loss of your 3 month amount.
Sept. 30, 2025
Good app to manage our communications and journeys to our customers. The team is also supportive with fast responses wherever required. Highly recommended.
Sept. 22, 2025
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