All reviews

Rating Breakdown

  • 5
    88% (46 ratings)
  • 4
    6% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (3 ratings)
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5 / 5 Share

March 18, 2024

I am a BIK user on behalf of my brand The Yellow Dwelling and I'm firstly very happy with the commitment and professional service of the BIK team. Any marketing requirement is serviced innovatively with platform solutions. We sometimes find it hard to set up automation conditions ourselves. Flossy and team just get this done for us so quickly. The monthly support calls are very useful to understand how to use tool offerings correctly and adapt it to my marketing requirements. As a marketeer it is easy to segment, do exclusions and see analytics. I also find it trustworthy as the platform does not over attribute. all in all I recommend!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 15, 2024

Amazing app, super helpful team! Everything is working smoothly

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 13, 2024

BIK.AI has been an outstanding service provider, delivering exceptional results. Flossy and her team have exhibited remarkable responsiveness and support, ensuring a seamless experience. Their dedication to meeting our needs has been evident throughout our collaboration. We look forward to continuing our partnership with BIK.AI, confident in their ability to consistently deliver outstanding service.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2024

Hi, Very excited to give my review with BIK, it's very rare when you require urgent changes and others are available, but with BIK, I experienced they are always available for me and solve my queries, even thousands of my changes, my hard work changed to smart work via using this App, even my customers are very happy of prompt Auto response what BIK team has done for us, from my end it's highly recommended app to everyone for handle campaigns customer supports & many more.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2024

Bik has truly transformed my work experience! Flossy's assistance has been great with prompt support and quick problem solving. It simplifies segments, journeys and data analysis seamlessly. The consistent new updates on Bik are exciting & easy to learn as well as use.

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Enamor

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

The support team is amazing. Just one minor issue that we are facing is wrt whatsapp catalog. Rest all is great.

Using app

1 minute

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

BIK has helped us reach out to customer, engage them and retain them easily. A highly recommended tool for digital marketers and digital bsuinesses.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

I am thrilled to share my positive experience with BIK. From the moment I engaged with their services, I was impressed by their professionalism, efficiency, and dedication to customer satisfaction. The team at BIK goes above and beyond to deliver exceptional results. Their attention to detail and commitment to quality are truly commendable. I highly recommend BIK to anyone seeking top-notch products/services and a seamless experience. Our customer retention has certainly improved and the automations make it all the way more effective for the customers and saves a lot of time and manpower for the team. Special thanks to Flossy, Viv and Sudarshan for being on standby support whenever needed. Thank you, BIK, for exceeding my expectations! - Mahima Co-founder Nuts over Mutts

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

Amrutam is thrilled with BIK's IG Automation! Flossy and team are super quick at fixing issues, making our journey seamless. Sales have seen an upsurge since we joined, with AI Chatbots handling most queries on IG. Can't wait to dive into Whatsapp campaigns, SMS and emails. Big shoutout to the tech team! Kudos to the entire team - BIK is amazing!

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Amrutam

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

I love the BIK product as it has enabled me to interact with customers on a deeper level. Amazing experience!!

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Kearo

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

Great App for Whatsapp Marketing and audience segmentation.

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

Love the product and support provided, one of the few great products for using whatsapp to it full potential. Shoutout to Vidushi, Flossy and the rest of the team for providing great assistance.

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

Bik is great with retaining customers and supporting customer segment creation. The team comprising of Flossy, Vidushi, Manoj and others has also been very helpful and prompt in their solutions whenever we have faced a roadblock!

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Iba

Using app

5 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Jan. 17, 2024

Good services ,All type of features are so good.

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Raisin

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

Provide all solutions in one Platform

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Hunnit

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

I'm truly impressed with the incredible support and rapid developments happening in BIK. , Especially Flossy Fernandes She is not only responsive but also addresses merchants' pain points at lightning speed. A big shoutout to the tech team and those gathering user feedback. The app offers a seamless experience with a variety of automation all in one place. Kudos to everyone for making BIK a fantastic platform!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

BIK support has been amazing throughout the onboarding and setup. The team is quick to respond to issues and build journeys for our requirements.

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Custo

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

The app is simple to use and customer segmentation is something i like about the platform and easy user interface. The support team is active solving issues and concerns.

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Miduty

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

The seamless integration of BIK into our fashion brand, Sinderella Apparels, has resulted in a remarkable increase in our customer experience and overall sales. More than 90% of our customer queries are handled by its AI Chatbots. Our Whatsapp campaigns are receiving more than 50x ROI, it has increased our lead captures have doubled via on-website gamification, this is an amazing platform with an excellent customer support team. Special thanks to Flossy Fernandes for always being so helpful and extremely quick with resolutions.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

I am quite amazed with the support and the speed of developments happening in BIK. You guys are listening to merchants and resolving pain points at break neck speeds. Kudos to your tech team and team in charge of passing feedbacks! Love the app and the automations it can do all uder 1 roof.

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ORIONZ

Using app

4 months

Total reviews

8

Average rating

5.0