BIK Instagram, Whatsapp, Email
eCommerce Marketing + Helpdesk - All in one platform
Rating
4.9
feedback
129
chart
#3,650
All reviews
Review RSS Feed
March 10, 2025
Great Tool for retention works really well and increased my retention rates significantly! They have a great team and help you out with each doubt!
March 5, 2025
Really nice app, I use it for retargeting the website visitors. Really works well. Plus they also provide weekly dashboard which helps you evalute the performance
Sept. 24, 2025
The team is very helpful and Monisha & Vidushi are readily available for the help.
Feb. 11, 2025
Great Tool for overall customer management and retargeting. Efficiently solves all the issues and works as a one stop solution for ecommerce brands. Would highly recommend
Feb. 7, 2025
Bik automation is very helpful for automating WhatsApp, SMS, and email campaigns, bringing them all into one place. Sarangi is also very helpful when we're stuck while creating campaigns, and she even creates the campaigns on our behalf if we're unable to do so.
Dec. 11, 2024
It's surprisingly better than what I expected. The app is user-friendly for a person like me who has very little tech knowledge. The journeys, pop-ups, and campaigns have a lot of optimizations compared to other providers. The onboarding experience & support have been very good in communicating (Kudos to Sarangi).
Dec. 10, 2024
We’ve been using BIK for our marketing and CRM needs, and it has been a game-changer for our e-commerce operations. The platform’s intuitive dashboard has significantly streamlined our workflows, making it easy to set up and edit automation processes. The simplicity and functionality are exactly what we needed to enhance efficiency. A special shoutout to Rajat, our dedicated point of contact, for being incredibly cooperative and helpful. His guidance in understanding the full functionality of the dashboard has been invaluable. He has always been prompt and patient in addressing our queries, ensuring a smooth experience. Highly recommended for businesses looking to simplify and optimize their marketing and CRM processes!
Dec. 10, 2024
Bik.ai is an exceptional WhatsApp automation tool for eCommerce businesses, seamlessly integrated with Shopify. It allows effortless communication with customers, automating order updates, product recommendations, and support inquiries. The ease of integration and user-friendly interface make it an ideal solution for enhancing customer engagement and driving sales. It's truly a game-changer for any online store looking to streamline their communication and provide top-tier customer service. Highly recommended!
Dec. 4, 2024
We at Jacked Nutrition have been using the BIK, and it’s been a fantastic addition to our store. The features are super easy to use and have really helped improve our customer engagement. A big shoutout to Rajat from the BIK team! He was incredibly helpful, quick to respond, and made the setup process smooth for us. Highly recommend this app to anyone looking to enhance their marketing efforts. Great job, team!
Nov. 28, 2024
Bik played a key role in automating our post-sale workflow, significantly boosting sales through various customer journey automations. The onboarding process was seamless, and Rajat from Bik was especially helpful in resolving any challenges we encountered.
Nov. 27, 2024
BIK has truly revolutionized our e-commerce business! The platform's Chatbots have made automation a breeze, handling customer queries with ease and even boosting our transactions. Their CRM is a lifesaver, helping us manage multiple tasks effortlessly and keeping everything well-organized. It’s been a game-changer for our operations, and we couldn’t be happier with the results!
Nov. 27, 2024
BIK is a game-changing platform that revolutionizes customer engagement. Its AI-powered chatbots make customer support and marketing effortless. The ability to create personalized broadcast campaigns and access real-time insights is a massive productivity booster. User-friendly, efficient, and packed with powerful features, BIK has significantly improved our business operations. Highly recommended for any company looking to streamline customer interactions and drive growth. The team led by Rajat and they helped us with the whole process
Nov. 27, 2024
We've been using this tool since 2 weeks now and we've had a good experience with the tool. It's very easy to use and navigate through. Customer segmentation has become easier and some additional features like Bik Ai are worth exploring too.
Nov. 22, 2024
Bik had been very helpful in terms of guiding step by step during any difficulties faced and there after sales support is great.
Nov. 21, 2024
BIK has been a game-changer for our e-commerce business. The platform's Chatbots make automation easy, handling customer queries efficiently and even driving transactions. The CRM feature is excellent for managing multiple tasks and keeping everything organized. I also love the broadcast campaigns—they let us send personalized messages to different customer groups, which has boosted engagement. The real-time insights are a huge plus, giving us clear data to track growth and performance. Overall, BIK is simple to use, effective, and has definitely helped us see better ROI. Highly recommend it!
Nov. 15, 2024
This app has exceeded my expectations in every way! It’s super user-friendly, intuitive, and packed with features that make my tasks so much easier. I especially love how reliable and efficient it is — no glitches or crashes. The customer success manager Akansh is also fantastic and very responsive. Highly recommend this app to anyone looking for a seamless and enjoyable experience! Keep up the great work!