BIK Instagram, Whatsapp, Email
eCommerce Marketing + Helpdesk - All in one platform
Rating
4.8
feedback
67
chart
#3,410
All reviews
Rating Breakdown
Review RSS Feed
Feb. 22, 2024
The support team is amazing. Just one minor issue that we are facing is wrt whatsapp catalog. Rest all is great.
Feb. 19, 2024
BIK has helped us reach out to customer, engage them and retain them easily. A highly recommended tool for digital marketers and digital bsuinesses.
Feb. 16, 2024
I am thrilled to share my positive experience with BIK. From the moment I engaged with their services, I was impressed by their professionalism, efficiency, and dedication to customer satisfaction. The team at BIK goes above and beyond to deliver exceptional results. Their attention to detail and commitment to quality are truly commendable. I highly recommend BIK to anyone seeking top-notch products/services and a seamless experience. Our customer retention has certainly improved and the automations make it all the way more effective for the customers and saves a lot of time and manpower for the team. Special thanks to Flossy, Viv and Sudarshan for being on standby support whenever needed. Thank you, BIK, for exceeding my expectations! - Mahima Co-founder Nuts over Mutts
Feb. 9, 2024
Amrutam is thrilled with BIK's IG Automation! Flossy and team are super quick at fixing issues, making our journey seamless. Sales have seen an upsurge since we joined, with AI Chatbots handling most queries on IG. Can't wait to dive into Whatsapp campaigns, SMS and emails. Big shoutout to the tech team! Kudos to the entire team - BIK is amazing!
Feb. 6, 2024
I love the BIK product as it has enabled me to interact with customers on a deeper level. Amazing experience!!
Jan. 24, 2024
Love the product and support provided, one of the few great products for using whatsapp to it full potential. Shoutout to Vidushi, Flossy and the rest of the team for providing great assistance.
Jan. 22, 2024
Bik is great with retaining customers and supporting customer segment creation. The team comprising of Flossy, Vidushi, Manoj and others has also been very helpful and prompt in their solutions whenever we have faced a roadblock!
Jan. 12, 2024
I'm truly impressed with the incredible support and rapid developments happening in BIK. , Especially Flossy Fernandes She is not only responsive but also addresses merchants' pain points at lightning speed. A big shoutout to the tech team and those gathering user feedback. The app offers a seamless experience with a variety of automation all in one place. Kudos to everyone for making BIK a fantastic platform!
Dec. 14, 2023
BIK support has been amazing throughout the onboarding and setup. The team is quick to respond to issues and build journeys for our requirements.
Nov. 29, 2023
The app is simple to use and customer segmentation is something i like about the platform and easy user interface. The support team is active solving issues and concerns.
Nov. 17, 2023
The seamless integration of BIK into our fashion brand, Sinderella Apparels, has resulted in a remarkable increase in our customer experience and overall sales. More than 90% of our customer queries are handled by its AI Chatbots. Our Whatsapp campaigns are receiving more than 50x ROI, it has increased our lead captures have doubled via on-website gamification, this is an amazing platform with an excellent customer support team. Special thanks to Flossy Fernandes for always being so helpful and extremely quick with resolutions.
Nov. 17, 2023
I am quite amazed with the support and the speed of developments happening in BIK. You guys are listening to merchants and resolving pain points at break neck speeds. Kudos to your tech team and team in charge of passing feedbacks! Love the app and the automations it can do all uder 1 roof.
Oct. 23, 2023
Great tech and excellent customer support. Love using the features of this app for marketing our website.
Oct. 12, 2023
The team at Bik is very supportive and willing to help in every step. Multiple integrations made automations easier for us. They have great lead generation and gamification features. Bik also helped us fast track customer support which in turn helped enhance customer satisfaction.