BIK Instagram, Whatsapp, Email

The support from BIK has been outstanding throughout our onboarding and setup process. The team is highly responsive to any issues and consistently delivers on creating tailored journeys to meet our specific needs.

Setting this up and using this has been easy, the customer success team has helped through out the process. We have seen our retention rates improve. Good tool!

BIK is an ultimate marketing solution across all channels like whatsApp, instagram, emails and SMS. The portal itself is very user friendly and easy to understand the work on. The team is highly supportive and is quick to response to all our queries. Overall our experience with BIK has been very good.

The platform is super easy to use, which made the transition smooth for our team. It’s packed with great features that help us manage our customer relationships more efficiently and keep everything running smoothly. Akansh has been incredibly helpful, always ready with solutions and advice tailored to our needs. His support has been a big part of why we’re getting so much out of the platform.

BIK seamlessly integrates with WhatsApp, text, and every channel, making it easy to reach our audience across multiple platforms. The user-friendly interface and powerful features allow us to create, monitor, and optimize our campaigns with ease. Highly recommended!

It's the one-stop solution that integrates seamlessly with SMS, WhatsApp, Instagram, emails, Facebook, and Messenger. BIK excels at handling marketing across these channels, ensuring a smooth and efficient process. Their unified helpdesk simplifies addressing client queries by consolidating all channels into a single, easy-to-use dashboard. Plus, their team is always open and ready to assist you every step of the way. BIK truly makes marketing a breeze!

It's truly an all-in-one platform that brings together everything you need in one place. The layout is clean and well-organized, ensuring that even new users can find what they need without any confusion. Moreover, the app's functionality is impressive.

One stop solution for retention. Their analytics is a great help to clearly understand the journey and flows. The support team is also exceptionally helpful and responsive

its amazing tool for retention marketing also very use full for insta DM.

The experience is seamless and the UI is great! Cheers to the team :)

BiK is a suite of apps and features catering to all your marketing needs, from advanced rental marketing to IG automation. I love the product, and even more, I appreciate the support. The BiK team is truly helpful in listening to feedback and acting on it. I'm excited to see more innovative AI features and applications in BiK.

BIK is an exceptional marketing tool. It's very user-friendly, and the automated journeys streamline the marketing process effectively. Navigation is very easy, making it simple to use. The team's quick and supportive responses further enhance the experience.

We have had a very seamless experience with Bik. It has all the capabilities and features required for an e-commerce brand. Their customer support is extremely prompt and all concerns get resolved quickly.

We have been using BIK one month now, till now the experience is good. The team of BIK is great to work with, they are available at your convenience and explain to you every little detail with patience. Special mention to Akansh who was available 24*7 without hesitation to solve every problem or doubt. So thanks Akansh and team for your support.

Bik is the ultimate app for all your marketing needs. It handles Marketing Campaigns & Automations seamlessly across WhatsApp, Instagram, Email, and SMS. The Advanced Chatbot & Journeys for WhatsApp & Instagram enhance customer interaction, while the Customer Service Suite consolidates Inbox, Messenger, Instagram, WhatsApp, SMS, and Email into one efficient platform. The Instagram AI feature, with Comment to DM and End-to-End purchase capabilities, is a game-changer. Plus, the Gamification tools like Spin the Wheel, Back in Stock, and Price Drop notifies keep customers engaged and returning. Bik's robust analytics and responsive support team make it an indispensable tool for any e-commerce store aiming to boost media campaign effectiveness and user engagement.

It's been almost 2 months working with BIK and truly an amazing experience with the tool. They have been very thoughtful creating the tool, especially for WhatsApp marketing. It's capable enough and beyond to handle almost all the use cases that a marketer needs. Shout out to our CSM Flossy to being on her toes to listen and provide quick resolution to our queries.

BIK has been yet the most efficient marketing tool that I've used so far. My experience with the WhatsApp broadcasts and automated journeys have been the best. It has a ton of events and customer segmentation that gives me an upper hand on both my retention marketing activities and to a large extent the customer experience (complaints and interactions). The integration with the Shopify store is seamless as well. Would totally recommend the app for your retention marketing activities. Special mentions: Our CSM Flossy has been the proactive and straightforward on resolving our asks and on her toes for new innovations

Helpful team, working closely to improve use of the app

The best app out there for your all in my marketing needs. BIK is clearly one stop solution provider for all your marketing needs. They integrate with sms,whatsapp, instagram,emails, facebook and messenger seamlessly and handles marketing in these channels really well. The unified helpdesk makes our job easier to address client queries from all channels in a single dashboard. They are always open to feedbacks and ready to make the changes and thats what makes them good. i have used many other softwares before and bik has been the best so far.

Sharing our journey with the BIK app has been a pleasant surprise in the world of customer service and campaign management tools for WhatsApp and emails. Honestly, the onboarding process was smooth sailing. BIK has revolutionized our workflow, simplifying countless manual tasks into efficient processes, and it's definitely worth analyzing the return on investment. What makes BIK truly exceptional is its unwavering dedication to customer satisfaction and responsiveness. The team is quick to update on issues and incredibly supportive in every aspect. Our point of contact, Akansh, does an excellent job and is prompt in addressing matters. During onboarding, we worked with Krishnakant, who was exceptionally patient throughout the process. Sudarshan has been instrumental in resolving daily support issues. The entire team is consistently available to assist. We're delighted to have joined such a cost-effective platform.