Bella Bohemian review for Shopify Bill Pay

March 2, 2024

After changing my email address, this Bill Pay app no longer functions. It claims that I need to verify my email address when that is already done and there are no buttons to reverify or verify for this app specifically. At the same time, I have better things to do with my time than troubleshoot this app. I did clear the web browser of all cookies and data, even reinstalled the app after a 3 day gap and that still had no effect. I'm very surprised that this app is being forced down our throats by being baked into Shopify's Admin interface when it apparently hasn't passed QA yet! How can one trust an app with something as critical as financial account access and transactions when it can't handle a simple task? Submitted my first technical support ticket in Feb 8, 2024, today is Mar 2, 2024. On the positive side, I do appreciate Shopify making the effort to provide free (read: no additional fees) apps as a small business has plenty of expenses as it is. However, free cannot equate to best effort, esp. not when it comes to money! Should this get resolved, I will change my review after running the app for 6+ months. If this problem costs me business, it may cost Shopify my business. Suggestion: A simple solution would be to extend the possible payment amount in the existing Balance account which has always worked but appears to be capped at $2'000.