Bad Ass Welding Products review for Shopify Bill Pay
Oct. 7, 2024
Probably the biggest joke of a company to deal with, no support, no way to contact anyone who actually responds, 7 days no email responses, shopify support is who you are supposed to contact, oh wait they cant help either.
Thank you for sharing your feedback here; direct feedback is a great opportunity to improve. Frustration around support turnaround times is completely understandable. Our team works hard to respond to all requests as fast as possible, so you can get back to running your business! However, in cases where the issue is technical in nature or may need deeper troubleshooting (for example, issues around account verification or ID) it may take between 2 -5 business days for our team to resolve things for you. To get the fastest results, be sure to keep an eye on your emails so we can keep you updated on any additional information needed.
